Efficient Court Bookings for Tennis, Padel, and Squash Clubs

By registering with SimplyBook.me, you get a dedicated booking website. Still, if you already have a business website, you can integrate the booking functionality there using one of the widget options.
If you actively use your social media platforms to represent and promote your business, then our Facebook & Instagram Booking feature is a must for you.

With Facebook & Instagram bookings, all your services will be listed on your company business page with the Facebook original design and will be searchable by the Facebook native search. By clicking on the service, your client will go to your booking website where they can complete the booking process.

You may also add a "Book Now" button on your Facebook and Instagram page, which also links to your booking website.
No programming skills necessary, simply paste your SimplyBook.me booking website URL to the Facebook button settings and the booking functionality will be visible on your Facebook business page.

Here you can see a step by step tutorial on adding the booking functionality to different social media platforms.

Do you want to keep your booking website and your social images dynamic and fresh? With the Instagram photo-sharing feature, you can upload pictures to your Insta account and those images will automatically appear on your booking website. Handy, when a picture says a 1000 words.

Using the Instagram photo-sharing feature doesn't require any special efforts. You just login into your Insta account and all the rest is processed automatically. If you already have too many posts on your Instagram account, you can set how many images to display per page on your booking website. For more details of how this feature works, you can look at our Help Center.

Offer promotions to stir up your customers and increase your sales!

This feature is super handy and very flexible:

• Discounts can be applied to services or any other product you sell. You can promote a particular service or group of services, offer memberships discounts and so on.
• It can be simple, seasonal, or even only applied to services booked at some specified period or a particular time of day. This offers the possibility to provide discounts and attract more people during less busy times, for example to less-popular morning services.
• You can allow all clients to use a discount or send coupons to a selected group of clients only. This could be interesting for a customer loyalty program or can be used to encourage new customers.
• The other great part of this feature is that it offers you the possibility to issue gift cards. The gift card can be in the form of a simple code sent via email, and applied upon booking, or printed out as a nice-looking greeting card with customizable design.

The SimplyBook.me system keeps track of all issued gift cards, coupons and sent messages so you'll be able to see them in your reports section. In order to find the instructions on how to create a gift card or coupons please check Help center.

By default, clients can book without registration, to make the booking process as easy as possible. However, there are plenty of benefits from using the Client login feature both for you and your clients.

You can more easily expand your business and increase revenues if you have your clients registered. By having names and email addresses, you can send "Book soon" reminders, sell Gift cards, Memberships and Packages. Combined, these additional opportunities for marketing can significantly increase your sales.

From the client point of view, they can see their booking/purchase history, receive discounts, and participate in loyalty programs created by your company.
On top of that, their data will be more protected. Following the newest GDPR guidelines, we offer a suite of security and data-protection features; all of them are entirely free, but they do require client registration. Check out the article in our Help Center to find out more about the Client login.

You can use the membership feature to restrict particular services to members only, offer them discounts, send them gift cards or offer them additional treatments.

The Membership feature can also function as a marketing tool. You can offer both discounts and treats to your members, as well as lower recurring payments if they become members. Please note, recurring membership payments work with Stripe everywhere except within the EU. With the Stripe payment provider, you can define an initial payment price with a lower recurring price, which will be withdrawn automatically from the client's credit card.

Memberships can either be purchased by the client, from the booking page, or generated by admin in the dashboard.

If you have more questions, you can find them in our Help Center FAQ on Memberships.

Make the most of each client by selling them relevant products upon booking. They will love to get a corresponding product suggestion from you, and you will increase your sales. By allowing your clients to select a product to buy during the booking process, you only have the best part left when they show up. After nurturing your clients throughout their service, you can hand them the product they already bought.
How will it work? When your clients are booking the services, you will offer them the option to add relevant products to their purchase. Every product they purchase will be listed clearly on their invoice, which you'll be able to see later on the Sales report, in the admin interface. Appointment details on the admin calendar will also contain products purchased with this booking.
You can also sell products directly on your booking website, allowing clients to purchase them without going through the booking process.
See details of Products feature and how it works along with other SimplyBook.me custom features here in our Help Center.

Do you offer classes or events?
The Classes custom feature provides your customers with a preset schedule where they can easily see all your available classes. Click here to see an example of a class schedule.

This feature can also be useful to schedule events, or non-regular meetings. It can be an event for one or several days for which you can customize time, number of participants or even make it available for VIP customers only by connecting the event to a specific membership.

Check out our video of Classes feature and read about it in our Help Center.

With SimplyBook.me you can allow your clients to choose specific service add-ons upon booking. For example, you could offer your clients the luxury relaxing oil to the massage, the new gel for the hair, or use only organic products during the make-up session. This feature can give you the chance to increase sales by 10-20% without raising prices or reducing availability. You still offer the same old service at the same price, but you have optional add-ons, from which the clients can choose. Use your imagination to think of new add-ons that might increase your sales and profits.

It is super easy for clients to purchase add-ons to their service; they only need one little click. If you need some flexibility to sell more than one additional item per service, try our “Products for Sale” feature, which allows your clients to purchase products when they book.

You can include both Add-ons and Products to booking email notifications, which you send to your clients and providers automatically upon booking confirmation. Also, we encourage you to check out the Sales report to see how much your revenues have increased after implementing those features.

Read more about Add-ons feature here in our Help Center.

Boost your sales by offering several services and products bundled up in one package! By doing that you achieve a win-win scenario whereby your clients get outstanding services with an additional bonus in the form of supplementary services or products for a good price.

Let's take an example. You can create a package of 10 bookings of a certain service at the price of 8, to motivate your client to buy more. You can also create a package with your most popular services at a discount and then add other new/less popular services to it, in order to promote those. In case you are selling some products, you can also bundle them up with your most popular services.

The same way as all our other SimplyBook's star features such as Memberships and Gift cards, Packages can be purchased by your clients from booking page, or issued directly from the admin interface. If you are using our POS feature you can also sell packages from that interface.

It's easy for your clients to use packages. After they have bought one, they can book services and purchase products and "pay" with their package. In case they want to add a product or service, not included in the package, they can pay for that as per usual, by any type of online payment system.

All information of purchased packages are thoroughly kept and can be easily accessed in our Report interfaces.

See detailed info in our Help Center article.

Simplify your life by accepting payments, both online and on-site. With our easy-to-use POS custom feature, you can accept cash, credit/debit cards as well as gift cards.
For example, your customer booked a service online and then comes to pay, you find the booking and confirm payment. For new walk-in clients, you can create an appointment right from the POS interface, and proceed from there.

You can use the SimplyBook.me POS solution with your handheld card reader device, cash drawer and receipt printer for a professional payment experiment for your clients. You can also skip using a payment terminal and rather use the SimplyBook.me Admin app to accept onsite contactless payments (tap to pay) or use it to show QR code or send payment links so that your clients can pay onsite with credit card or with Apple Pay/Google Pay.

The system is optimized for iPad, Samsung tablets and all mobile devices, but also works perfectly with laptops and PCs.

See the list of features you'll get with our onsite payment solution:

• Accept payments: Cash, Card, Gift Cards, or Pay later
• Offer clients to pay with tap-to-pay, Apple Pay/Google Pay or via payment links
• Manage bookings & purchases made online and on-site
• Create and register bookings and sales on-site for walk-ins
• Sell Products, Service add-ons, Memberships, Gift Cards
• Apply Coupon Codes upon checkout
• Connect to scanners and scan product barcodes
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In the main admin interface, there is a range of helpful tools to analyze your POS sales performance; Insights Booking Report, Sales report and Client report. Please follow this link to find out more about this custom feature.

If you are selling services and products, this feature is a must-have.
It allows you to collect payments upfront, upon booking, so you and your client don't have to worry about payment after the service is over. Incurring payments beforehand has been proven to reduce no-shows significantly.

You can accept payments via popular online payment processors such as Stripe, PayPal, and Square. Look at our full list of payment providers.
Even if you only accept offline payments such as cash or wire transfers, adding prices to your services allows you to better keep track of your business. You can monitor your most profitable services, analyse your company's productivity and play with other interesting KPIs.

Accept payment feature is also important if you want to use other custom features to enhance your business such as organise sales campaigns, sell gift cards and memberships, offer your clients to purchase related products upon bookings and more. Please check our tutorial here on how to set it up.

Do you want your potential local customers to find you on the first page of their Google search? Businesses that have a completed Google Business profile will show up high on the list of local results at the top of page one. The integration between SimplyBook.me and Google My Business allows you to import contact details, working hours, and most importantly a link to your booking website, from your SimplyBook platform.

You will be able to reach potential clients using all three Google Search, Google Assistant and Google Maps services which will increase number of potential visitors drastically. With your business location pinpointed on Google Maps, your clients can even get directions to your company’s office.

Your booking system integration with Google Business is seamless and fully automated, you’ll need only to check and confirm the system’s suggestions as it is explained in this guide of our Help Center.

Do not hesitate to benefit from using great marketing tool powered by Google!

With the iOS and Android admin apps you can manage your day-to-day activities on the go. The app is very simple and easy to manage and gives you access to the basic most used daily function. It does not include all settings possibilities, so for setting up the system you will need to go on the mobile version of SimplyBook.me or even better on your desktop.

What the admin app offers is the following:

• Get a push notifications when you receive a new booking, booking change or cancellation.
• Add new clients and bookings on the go.
• Each member of your team can have role-appropriate access and can download the right app for their mobile. They will log in with the same details as they use for the desktop admin user interface.

Click here to see how to download and use the Admin App.

Here are the links to the iOS and Android apps.

The Client app is available for all paying SimplyBook.me users who use the client login feature. If you have a premium subscription, you can personalise it with your business logo and brand colours. Ask your clients to access your booking website on a mobile device, and from there you can invite them to download the app on their mobile.

It’s as simple as that!With the client app, your clients can:

• Book, reschedule and cancel appointments
• See upcoming bookings, booking history and past invoices
• Purchase packages, gift cards and memberships
• Access tickets online/offline (if you issue tickets)
• See company information
• See contact details: phone number, email address and location
• Get push notifications for booking confirmations, reminders and changes (Android only)
• Edit their profile information

Please note:

• Only users with the "Client login" custom feature can offer their clients the app because users will need to identify themselves with their login details before entering the app.
• iOS clients (iPhone + iPad) will need to use the Safari browser when visiting your booking website on their mobile; otherwise, the page will not invite them to download the app.
• iOS clients will not receive push notifications via the app.

Read more about the client app here

Send your clients and staff professional looking emails with your own customisable branding, links and buttons. This custom feature gives you access to our HTML editor where you can easily drag and drop various content blocks, add images, text, contact details, etc.

You can also choose from a range of professional looking email templates ready for you to use.