Check out what SimplyBook.me can do for you!
Below you can find information about all the features included in SimplyBook.me
  • Unlimited service providers, services and clients
    Every SimplyBook.me plan includes an unlimited number of service providers, services, and clients. Pricing is based on number of bookings and number of chosen custom features. This enables you to start using the service even if you are only starting out building your business, without restricting the way your business is structured. We’re nice that way. :)
    Service Providers
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    Services
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    Flexible Booking Schedules
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    Double Bookings & Approve bookings
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    Cancellation policy
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    Presenting Available Bookings
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    Recurring Appointments
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    Event Appointments
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    Take Me Back Home - URL redirect
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  • Booking Management

    SimplyBook.me is an online booking system for companies and clients, universities and students, medical profession and patients and so on. Your clients can book online, while you can view and manage bookings from the admin interface online. You can easily manually book appointments, cancel them and reschedule them (the best bit, your client get automatically notified about cancellations and rescheduling - more on that in the Notifications section). If you are part of the medical profession then you can enable our SOAP custom feature which allows you to insert time stamped text records, attached to a specific client, to help you track your customers progress over time.

    That means that you can manage all your bookings in one place on all devices, whether they come from the web, phone, email, SMS, in person or get sent from outer space (if you do get a booking from outer space, drop us a line, we’d loooove to hear about it!).

    Easy Cancelling and Reschedulings
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    Administrator View
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    Multiple Users
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    Statistics and Reports
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  • Beautiful booking website

    As soon as you sign up for SimplyBook.me you get your own booking website, just for you!

    The url for your website will be your company login followed by .simplybook.me: mycompany.simplybook.me - choose carefully. ;)

    The simplest way to accept bookings is just to direct people to your booking website url where they can book themselves. If you only want specific people to be able to book you can use our Log In custom feature so that your clients have to log in before they can make a booking or even use our Membership Feature to restrict certain bookings of services to members only. Finally, should you wish to only use SimplyBook.me to manage your bookings yourself, without letting people book online, you can disable the booking website.

    The booking website is responsive, meaning it works in all browsers and on all devices - well, all the normal ones anyway. If you are using something extremely funky, we can’t make any promises. ;)

    Design Customization
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    Website Integration
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    Sell Products and Service add-ons
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    Booking Form
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    Require login or bookings by members only?
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    Time Zones and Multiple Locations
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    Collect Reviews and present
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    Bookings from your Facebook page
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    Directory Listing
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  • Reminders

    The system can send automatic notifications for which you control the settings. Unless otherwise specified, it can send notifications to you as an admin, to your staff and to your clients.

    • Booking confirmations
    • Appointment reminders
    • Cancellation notifications
    • Rescheduling notifications (when rescheduling is done by admin, the client gets a notification)
    • Feedback requests sent to client after the service has been performed
    • ‘Book Soon’ messages
    Booking Confirmations
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    Appointment Reminders
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    Cancellation notifications
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    Rescheduling notifications
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    Feedback requests
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    Come-back-soon reminders
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    Reminders in different forms
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    Customize your reminders
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    Other Reminder Features
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  • We pride ourselves on two main things when it comes to our system. Ease of use and flexibility.

    A wealth of customization options is core to the flexibility and adaptability of the SimplyBook.me system and our custom features are at the core of its customization. We therefore encourage you to go through our custom features to see all that the system has to offer, but just to give you an idea of the things that can be customized in the system, here is a by-no-means-comprehensive list!

    • Set different working hours of your service providers, be they staff, rooms, equipment or other resources
    • Connect whichever service providers to whichever service according to your needs
    • Build your own system admin team with as many users as you want and decide who can do what
    • Customize the dashboard to show and provide statistics and reports according to your needs.
    • Customize the look of your booking website using out of the box tools, HTML and CSS - or integrate with your website.
    • Customize your booking form using the additional fields you need.
    • Customize the wording of your email and SMS notifications - you can even customize by service and service provider!
    • Disable and enable notifications exactly as you wish and set the timing of things such as appointment reminders and come-back-soon messages.
    • Use the system in one of a wide selection of languages (check the language tab at the very top of this site to see an up-to-date list of languages)
    • And go crazy with custom features - honestly it didn’t make sense to count them all here as they are all counted on the custom features page in the admin interface, sign up for free and head on over there to check them out!
  • SimplyBook.me integrates with all sorts of good stuff to help you do your thing, from payment processors, to websites, transactional email services, various Google Services and more. We also have an API custom feature allowing you to connect SimplyBook.me to most any system, and we integrate with Zapier to give you access to all that Zapier automation magic between various systems. Find out all about our integrations right here.

  • Security Is Paramount

    SimplyBook.me puts security first. All data security is two fold, first it is secured so that unauthorized personnel cannot access any delicate data in storage or transit, and second to minimize the possibilities of data loss. All passwords are securely stored and all system communication are encrypted.

    As for data backup, SimplyBook.me does daily backups between disks as well as server centrals. We also have further security options as custom features, such as SSL encryption on client communication with the system (SSL encryption on administration communication with the system comes as default) and the HIPAA custom feature, you get top notch security features approved for use by the US Medical Authorities. Find out more on the custom features page.

    Reliability
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    Delete History and T&C
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  • With SimplyBook.me you can accept secure online payments through a wide range of payment processors enabling you to charge for your services when booked, in part or full. This can not only improve your cash flow but can also greatly reduce no shows. Simply connect with your payment service and set the price for your services.

    • Charge the full price or partial price, such as a confirmation fee.
    • We don’t add any charges to your payment processes nor charge extra for money transfer.
    • Once the booking and payment are completed, the money is transferred straight to your account.
    • If the client does not pay within the payment timeout, set by you, the booking will be automatically cancelled.

    We offer a whole range of payment processors including PayPal, Zooz, Stripe, Skrill and Dwolla. You can choose which one to use or even use several payment processors to give your clients an option of how to pay for your services. For a full list of payment processors click here to see our integrations page.

  • All service providers can sync their personal Google and/or Outlook calendars to their SimplyBook.me booking calendar. The 2-way sync is a great way to avoid any scheduling clashes and make sure everyone knows exactly what’s going on, all the time.

    Automatically export to Calendar

    By regularly and automatic exporting of your bookings into your Google/Outlook calendar you can always see at a glance what’s coming up. This way you can also view your personal engagements alongside your professional bookings, giving you a complete overview of your schedule.

    Calendar Events automatically block time in SimplyBook.me

    Your Google/Outlook calendar then syncs back, and any events that you have already booked in your personal calendar will block the corresponding time in your SimplyBook.me booking calendar, to ensure that clients can’t book at those times.

  • Promote your services with the Simply Smart Promotions custom feature!

    With SimplyBook.me you can create a promotion for your services offering discounts on all or selected services, to all or only new clients. Set the campaign duration and limit the time in which the offer can be claimed or the quantity available. You can also limit how often each client can claim the offer. Promote the offer via email, SMS and reward your existing clients for introducing others to your business.

  • It’s a big old world out there and even though we think it would be a great idea if everyone just spoke Esperanto, that’s not likely to happen any time soon. So that’s why we provide SimplyBook.me in lots and lots of different languages.

    Check the language tab at the top of the page for the most up-to-date information on the languages SimplyBook.me speaks.

    (Although we would love to, we ourselves don’t speak all these languages. Therefore our support is mainly provided in English, although we have some oddballs around that can speak some other languages. We do encourage you to challenge us to speak more than just English, but do bear with us if we don’t. The system however is much smarter than we are when it comes to languages, and so many other things!)

  • Customer support is at the heart of SimplyBook.me. We are here to support you. The whole point of an online booking system is to support your business and make your life easier.

    To make sure that everything works, we have three ways for you to get the help and support you need.

    • We have an extensive Help Center which we are continually improving.
    • You can of course email us at support@simplybook.me
    • And the third way (and one we are quite partial to) is live chat

    Our live chat support is available 21 hours a day on weekdays and on the weekends we check and respond to messages twice a day. We’d love to be there for you 24 hours a day 7 days a week, but we have found that our team doesn’t function without a bite to eat, a nap, and seeing the sun for a few minutes a day. ;)

Unlimited service providers, services and clients
Every SimplyBook.me plan includes an unlimited number of service providers, services, and clients. Pricing is based on number of bookings and number of chosen custom features. This enables you to start using the service even if you are only starting out building your business, without restricting the way your business is structured. We’re nice that way. :)

In the system, ‘Service Provider’ means whatever it is that you have that provides the service you offer. This can be an employee, equipment, room or whatever else you need it to be. In the system, you can customize the wording to call this whatever you want.

You can connect particular services to particular service providers and define how many clients each service provider can accept at once. Or you can allow your clients to book appointment with the next available service provider by using the Any Employee Selector custom feature.

You can also set different working hours for each service provider, irrespective of the general opening hours of your business or organisation. We totally understand that not everyone works full time 9-5, so you can set things up in whichever way suits you best. We’re kinda big on flexibility over here. ;)

You can also set special days, both for the business or organisation as a whole or just for a certain service provider. These are one off days that are different from the others, such as holidays and such.

Your services are what you sell to your customers. They can vary in duration, you can enable multiple services to be booked at once, connect a particular service to a particular service provider, group them into categories, set a limit on how many can book at once (such as for classes or other group activities) and all sorts of other good stuff with our custom features.

Every business and organisation is different and schedules can vary greatly. That’s why we keep things flexible. You can:

  • Set general opening hours for your business or organization
  • Set the working hours for each service provider
  • Set special days, such as holidays

You set things up exactly the way they need to be for you!

By default, if you or someone has booked an appointment, that appointment is gone and no one else can book it. But we know that things aren’t always that simple. Sometimes one service requires more than one service provider. For example, a massage requires both the massage therapist and the room with the massage bench to be available. With SimplyBook.me you can ensure that unless everything is available that is needed for that service the appointment cannot be booked.

Another element which our system offers is that you can enable the Approve Booking custom feature giving you the option to approve or reject a booking before it is set in the calendar.

With our Group Bookings custom feature you can set exactly how many can book into one time slot, up to 99 people. Once the class is full, bookings are closed.

No-shows can be expensive for servicing companies! With our Cancellation Policy custom feature you can define the time within which clients can cancel appointments.

Choose the most convenient way for your clients to see your booking availability with different timelines, such as:

  • Daily, weekly or monthly view
  • Availability by date
  • Availability by classes
.

We know that not every booking is for a single appointment. Sometimes people want to book regular appointments or service packages, like personal training three times a week for 12 weeks, or weekly Klingon classes or 6 massage sessions or whatever. That’s why the system enables you to accept recurring appointments. Neat, isn’t it? :)

Events are a bit different to regular services. You can easily accommodate events within our software because an event is in fact just a provider with limited availability, one day or several days and only for certain hours. You then just set how many clients can attend by defining how many clients the provider can accommodate at same time.

By using the Take Me Back Home custom feature you can define the url to which your customers are directed once they have completed their booking. You can decide whether you give your customers the option to click through to the url or whether they are automatically redirected to a specific page of your choice.

Booking Management

SimplyBook.me is an online booking system for companies and clients, universities and students, medical profession and patients and so on. Your clients can book online, while you can view and manage bookings from the admin interface online. You can easily manually book appointments, cancel them and reschedule them (the best bit, your client get automatically notified about cancellations and rescheduling - more on that in the Notifications section). If you are part of the medical profession then you can enable our SOAP custom feature which allows you to insert time stamped text records, attached to a specific client, to help you track your customers progress over time.

That means that you can manage all your bookings in one place on all devices, whether they come from the web, phone, email, SMS, in person or get sent from outer space (if you do get a booking from outer space, drop us a line, we’d loooove to hear about it!).

  • Drag and drop a booking in the calendar to change the time and/or date
  • Pull down the booking in the calendar to extend or shorten its duration
  • Quickly edit booking information
  • Add a note to your booking
  • Clients are automatically notified about booking changes
  • Clients can easily cancel or reschedule via a link in their booking confirmation email

The booking calendar is easy to use and accessible wherever you can get online. You can also quickly find relevant information by using a filtered view and view your client’s history in the system, which can be very handy.

Another really handy feature is that you can make notes on the bookings. You can use them for whatever you need, marking the client as VIP, letting your staff know that they have specific needs or noting that they like white chocolate instead of dark - or whatever else is useful to you

Our Insight Information in the dashboard is also a very popular custom feature among our users. There you you can see information like:

  • Bookings
  • Sales figures by service
  • Sales figure by service provider
  • Client attendance
  • Workload
  • Most booked service

You can also activate the Status custom feature to see the status of each booking. By enabling it you can see whether a client has arrived or if he has already left and paid. In the admin view we also offer the Visitor Counter custom feature whereby you can count the number of visitors coming to your website and therefore track how effective your website is in getting people to book an appointment.

You can have multiple system users at no additional cost AND you can give them different administrative rights or access levels. Although we believe all men and women are created equal, we know that when it comes to booking admin some hierarchy may be needed. ;)

  • Users can have the right to manage everything and anything in the system
  • Users can have the right to manage just their own bookings or
  • Users can have a view only access.

This is great, for example, when you have, say, a salon. You as the owner or manager want to be able to manage everything, each staff member can then manage their own schedules, and the intern can just see what’s going on without being able to make changes.

With our Daily Report custom feature you get your own reports every morning with an updated status of all bookings for the day and a list of all active bookings for the upcoming week.

You can also track your booking website with Google Analytics and your results from your Google Adword campaigns by using our Google custom features.

Beautiful booking website

As soon as you sign up for SimplyBook.me you get your own booking website, just for you!

The url for your website will be your company login followed by .simplybook.me: mycompany.simplybook.me - choose carefully. ;)

The simplest way to accept bookings is just to direct people to your booking website url where they can book themselves. If you only want specific people to be able to book you can use our Log In custom feature so that your clients have to log in before they can make a booking or even use our Membership Feature to restrict certain bookings of services to members only. Finally, should you wish to only use SimplyBook.me to manage your bookings yourself, without letting people book online, you can disable the booking website.

The booking website is responsive, meaning it works in all browsers and on all devices - well, all the normal ones anyway. If you are using something extremely funky, we can’t make any promises. ;)

We understand that looks matter. In business they actually matter a lot. Therefore, we don’t just provide good looking booking websites but we enable to you to customise them to get the look and feel you are after, and to enable you to get them in line with your brand.

Out of the Box

The simplest way is to use the design features available in the admin interface. These will allow you to do lots of cool stuff like:

  • Adjust colors to match your brand colors
  • Insert your own logo
  • Insert your own background image
  • Add photos of staff and services
  • Add various other photos from your business
  • You can also use photos from our free photo library!
  • Choose how your booking slots are presented (timeline settings)

HTML Description Fields

With the HTML Description Fields custom feature you can use HTML formatting on the description fields for Services, Service Providers, Locations and Categories.

Custom CSS

Finally, you can go nuts and do all kinds of magic if you know how to code with CSS - or have someone who can do that for you - ‘cause with the Custom CSS custom feature you can do your CSS magic.

You can also feature a photo gallery and news or a blog.

The booking website is quite comprehensive, and for small businesses it may actually be plenty and mean that you don’t need another website. If you want to use your own domain, you could simply redirect the url to your booking website.

However, we quite understand that you may want to integrate the booking website with your own website and with SimplyBook.me that’s easy peasy. You can integrate it using an iframe, and if you are using Wordpress or Joomla there are also plugins.

With custom features you can also set up things like a booking button for your website which either takes people to your booking page directly, or produces a pop up overlay for people to book so that they won’t have to leave the site to book. You can also get a booking and/or contact us tab.

Click here for more info on all this cool stuff.

Maximize your earning potential with the Product Sales and Service Add-ons custom features.

The Product Sales feature allows you to sell products to clients before they confirm their booking, like selling a shampoo or a gel to a client that has just booked a haircut. You can connect related products to specific services, so that you propose a bottle of shampoo when the client is booking a haircut but a nail polish upon manicure booking.

The Service Add-on feature is used to sell certain add-ons to your service where the client receives something extra for an added price. An example would be some special product being used during the service that is of value to the client. He can select to add this add-on, or he can skip it, if he prefers your basic service. You can create one or more add-on to each service.

Information is power - power to provide a better service, amongst other things. That’s why SimplyBook.me has the Intake forms custom feature allowing you to build exactly the booking form you need to get the information you need from clients upon booking.

You can use the Client Login custom feature to allow only your clients with login information to book your services. If you have a member system within your business you can set that up with our Membership Feature. That way you can both sell new membership subscriptions and set up current members and thus only allowing members to book your services. You can also allow everybody to book your services and perhaps only give discount to members...the options are endless!

A lot of us are doing business all over the world these days and across different time zones. To avoid any confusion, SimplyBook.me…

  • shows the booking website in your client’s time zone AND
  • sends them notifications according to their time zone as well.

Are you running your services on many different locations? With SimplyBook.me you can use the custom feature Multiple Locations where you can set up your different locations with unique addresses and then connect them to different services and service providers. Then when your clients access your booking website they start out by choosing which location they prefer before choosing the right service and service provider

As you will see in the notifications section, SimplyBook.me can send an automatic email to your customers after service to request feedback from them. This feedback is then published on your booking site as a review, giving you valuable social proof.

To ensure that not just anyone from wherever can leave a review, customers are required use their Facebook account for identification. You can set the timing of the email and this feature can of course also be disabled.

We believe in keeping things simple but flexible. It’s easy to allow people to book from your Facebook page using the Call to Action button.

As you set up your booking website, your business is automatically listed on BookingTroll.com, our company directory.

As more and more businesses are listed, this is becoming a great resource for potential customers to find your business. You can also feature reviews and promotions through BookingTroll.com to drum up even more business. Just to be clear though, if you prefer not to be listed you can of course disable the connection. Click here to check out BookingTroll.com.

P.s. Want even more help promoting your business? Then click here to check out our Simply Smart Promotions custom feature where you can create email and SMS promotions and leverage your existing network to spread the word about your business even further.

Reminders

The system can send automatic notifications for which you control the settings. Unless otherwise specified, it can send notifications to you as an admin, to your staff and to your clients.

  • Booking confirmations
  • Appointment reminders
  • Cancellation notifications
  • Rescheduling notifications (when rescheduling is done by admin, the client gets a notification)
  • Feedback requests sent to client after the service has been performed
  • ‘Book Soon’ messages

When your client books an appointment they receive a confirmation email with all the relevant information about the booking. You can amend the text in your emails to suit you, as well as adding variables (or merge fields) for ‘client name’, ‘service’, ‘service provider’, ‘email’, ‘phone number’ etc. You can also have the system send a reminder to you as an admin or a staff member (service provider).

For an additional charge you can also send SMS confirmations. Please see the pricing page for information about SMS packages.

You can send automatic email reminders to your clients before their appointment with relevant service details. This can drastically decrease your no shows. The system can also be set to sent notifications to the service provider or simply to your general company email.

For an additional charge you can also send SMS reminders. Please see the pricing page for information about SMS packages.

You can always know if a client cancels because the system will send you a cancellation notification via email automatically. Of course, if you need to cancel, your client will also be notified.

For an additional charge you can also send SMS confirmations. Please see the pricing page for information about SMS packages.

If you need to reschedule a client’s appointment, they will be automatically notified. Although we do recommend that you check with the client first, if the time change is considerable. ;)

SimplyBook.me can send an automatic email to your client after the service has been provided requesting feedback from them. Simply configure the text of the email and when you would like it to be sent. The feedback is then featured as a review on your booking website.

Do you provide services which people can use on a regular basis? Then the Book Soon custom feature is a brilliant option for you, allowing you to send automated come-back-soon messages with your customized wording to your clients at a set time after their last service. This is a great tool to increase repeat business and encourage customer loyalty.

For an additional charge you can also send SMS messages. Please see the pricing page for information about SMS packages.

  • Email notifications are the default notification format and included in all SimplyBook.me plans.
  • Browser notifications for admins are also included in all SimplyBook.me plans.
  • For SMS notifications, SMS credits need to be purchased. See the pricing page for details about SMS package prices.
  • All notifications can be customized in your own words.
  • With the Flexible Notifications custom feature you can customize your messages per service and per service provider.
  • All notifications can be disabled.
  • Notifications are sent in the client time zone.
  • When clients receive their confirmation email they can add the appointment to their online calendar with one click (Google, Outlook, Yahoo, iCal).
  • With the SMTP custom feature you can send email notifications through your own server, which means they come from your own email address.

We pride ourselves on two main things when it comes to our system. Ease of use and flexibility.

A wealth of customization options is core to the flexibility and adaptability of the SimplyBook.me system and our custom features are at the core of its customization. We therefore encourage you to go through our custom features to see all that the system has to offer, but just to give you an idea of the things that can be customized in the system, here is a by-no-means-comprehensive list!

  • Set different working hours of your service providers, be they staff, rooms, equipment or other resources
  • Connect whichever service providers to whichever service according to your needs
  • Build your own system admin team with as many users as you want and decide who can do what
  • Customize the dashboard to show and provide statistics and reports according to your needs.
  • Customize the look of your booking website using out of the box tools, HTML and CSS - or integrate with your website.
  • Customize your booking form using the additional fields you need.
  • Customize the wording of your email and SMS notifications - you can even customize by service and service provider!
  • Disable and enable notifications exactly as you wish and set the timing of things such as appointment reminders and come-back-soon messages.
  • Use the system in one of a wide selection of languages (check the language tab at the very top of this site to see an up-to-date list of languages)
  • And go crazy with custom features - honestly it didn’t make sense to count them all here as they are all counted on the custom features page in the admin interface, sign up for free and head on over there to check them out!

SimplyBook.me integrates with all sorts of good stuff to help you do your thing, from payment processors, to websites, transactional email services, various Google Services and more. We also have an API custom feature allowing you to connect SimplyBook.me to most any system, and we integrate with Zapier to give you access to all that Zapier automation magic between various systems. Find out all about our integrations right here.

Security Is Paramount

SimplyBook.me puts security first. All data security is two fold, first it is secured so that unauthorized personnel cannot access any delicate data in storage or transit, and second to minimize the possibilities of data loss. All passwords are securely stored and all system communication are encrypted.

As for data backup, SimplyBook.me does daily backups between disks as well as server centrals. We also have further security options as custom features, such as SSL encryption on client communication with the system (SSL encryption on administration communication with the system comes as default) and the HIPAA custom feature, you get top notch security features approved for use by the US Medical Authorities. Find out more on the custom features page.

You can count on us. For the past 5 years our uptime has been over 99.98% and we aim to keep it there and better. Uptime reliability is as important to our business as it is to yours so we will not let you down.

If you want to delete sensitive old information you can use our Delete History custom feature where you clear old bookings from the system. Basically, you define when the bookings should be deleted (e.g. 1 week or 1 month after the appointment) and then the custom feature automatically deletes it according to those settings.

If you want to make sure that all your clients accept your terms and conditions before making a booking then you can enable our Terms & Condition custom feature which takes care of that for you.

With SimplyBook.me you can accept secure online payments through a wide range of payment processors enabling you to charge for your services when booked, in part or full. This can not only improve your cash flow but can also greatly reduce no shows. Simply connect with your payment service and set the price for your services.

  • Charge the full price or partial price, such as a confirmation fee.
  • We don’t add any charges to your payment processes nor charge extra for money transfer.
  • Once the booking and payment are completed, the money is transferred straight to your account.
  • If the client does not pay within the payment timeout, set by you, the booking will be automatically cancelled.

We offer a whole range of payment processors including PayPal, Zooz, Stripe, Skrill and Dwolla. You can choose which one to use or even use several payment processors to give your clients an option of how to pay for your services. For a full list of payment processors click here to see our integrations page.

All service providers can sync their personal Google and/or Outlook calendars to their SimplyBook.me booking calendar. The 2-way sync is a great way to avoid any scheduling clashes and make sure everyone knows exactly what’s going on, all the time.

Automatically export to Calendar

By regularly and automatic exporting of your bookings into your Google/Outlook calendar you can always see at a glance what’s coming up. This way you can also view your personal engagements alongside your professional bookings, giving you a complete overview of your schedule.

Calendar Events automatically block time in SimplyBook.me

Your Google/Outlook calendar then syncs back, and any events that you have already booked in your personal calendar will block the corresponding time in your SimplyBook.me booking calendar, to ensure that clients can’t book at those times.

Promote your services with the Simply Smart Promotions custom feature!

With SimplyBook.me you can create a promotion for your services offering discounts on all or selected services, to all or only new clients. Set the campaign duration and limit the time in which the offer can be claimed or the quantity available. You can also limit how often each client can claim the offer. Promote the offer via email, SMS and reward your existing clients for introducing others to your business.

It’s a big old world out there and even though we think it would be a great idea if everyone just spoke Esperanto, that’s not likely to happen any time soon. So that’s why we provide SimplyBook.me in lots and lots of different languages.

Check the language tab at the top of the page for the most up-to-date information on the languages SimplyBook.me speaks.

(Although we would love to, we ourselves don’t speak all these languages. Therefore our support is mainly provided in English, although we have some oddballs around that can speak some other languages. We do encourage you to challenge us to speak more than just English, but do bear with us if we don’t. The system however is much smarter than we are when it comes to languages, and so many other things!)

Customer support is at the heart of SimplyBook.me. We are here to support you. The whole point of an online booking system is to support your business and make your life easier.

To make sure that everything works, we have three ways for you to get the help and support you need.

  • We have an extensive Help Center which we are continually improving.
  • You can of course email us at support@simplybook.me
  • And the third way (and one we are quite partial to) is live chat

Our live chat support is available 21 hours a day on weekdays and on the weekends we check and respond to messages twice a day. We’d love to be there for you 24 hours a day 7 days a week, but we have found that our team doesn’t function without a bite to eat, a nap, and seeing the sun for a few minutes a day. ;)