Cookie Policy of SimplyBook.me Ltd

Overview

SimplyBook.me Ltd values your privacy and is committed to complying with the GDPR and the ePrivacy Directive and this document provides more information on the technologies we use in order to enhance your experience on our Website: simplybook.me or either of our sub-websites: simplybook.it, simplybook.asia.

These technologies, called trackers, allow us to access and store information on your device (like with cookies) or use resources (like running scripts) as you interact with our website.

Please read this Cookie Policy together with our Privacy Policy and GDPR Compliance document.

Legal Information

This document intends to provide comprehensive information about the technologies we use, the cookies and trackers. If you have any questions about our use of cookies or trackers, please contact us as per details below:

Owner and Data Controller: SimplyBook.me Ltd

Registration Number: HE387490

Post address: 30, Gladstonos Street, P. Makedonas Court, Mezzanine Floor, 3041, Limassol, Cyprus

Email: dpo@simplybook.me

I. The technologies we use

The technologies we use and mention in this document are called trackers and include cookies for web and mobile browsers but don’t apply to mobile apps.

Specifically, cookies are trackers consisting of small sets of data stored in your browser and a tracker indicates any technology, such as cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting, that enables the tracking of an individual, for example by accessing or storing information on their device.

Note that when we refer to cookies in this document we specifically mean browser-based trackers as while some trackers may require your consent, which you can withdraw at any time by following the instructions in this document.

SimplyBook.me Ltd uses both first-party trackers that we manage and third-party trackers managed by other companies, and the latter may access their trackers, and the validity and expiration of these trackers vary depending on their settings. For more detailed and updated information, including tracker expiration times and other details, check the privacy policies of the third-party providers or contact SimplyBook.me Ltd.

II. Why do we use trackers?

We use trackers in order to enhance your experience on our website, as these technologies help us to:

provide assistance if needed in navigating our website;

support your registration to our services;

analyse your usage of our products, services, and applications;

improve our promotional and marketing efforts

III. Which trackers do we use?

Necessary

We use “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service, as per list below:

Cookie: Expiry Period:
PHPSESSID duration of the session
cookies_accepted 6 months
_ashkii duration of the session
_wicasa 3 months
_clck 12 months
_ga 12 months
_ga_DF4Z49WJND 12 months
_gcl_au 12 months
_uetvid 12 months
ds_try_key indefinite
ds_try_key duration of the session
lastExternalReferrer indefinite
lastExternalReferrerTime indefinite
modernizr indefinite
_li_ses.31d8.expires indefinite
_li_ses.31d8 indefinite
_li_id.31d8.expires indefinite
_li_id.31d8 indefinite
snowplowOutQueue_leadinfo_cl1_post2.expires indefinite
snowplowOutQueue_leadinfo_cl1_post2 indefinite

Trackers managed by third parties

Google Tag Manager (Google Ireland Limited)

Experience

In order to improve the quality of the user experience and enable interactions with external content, networks and platforms, we use trackers managed by:

YouTube (YouTube video widget (Google Ireland Limited), allowing us to incorporate content of this kind on its pages

Cookie: Expiry Period:
PREF 8 months
VISITOR_INFO1_LIVE 8 months
YSC duration of the session

Measurement

To measure traffic and analyse user behaviour, improving our services we use Google Analytics 4 (Google Ireland Limited) and use trackers:

Cookie: Expiry Period:
_ga 2 years
_ga_* 2 years

Marketing

To deliver personalised ads or marketing content, and to measure their performance we rely on trackers managed by third parties

Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)

Cookie: Expiry Period:
_fbp 3 months
fr 3 months

Microsoft Advertising (Microsoft Corporation)

Cookie: Expiry Period:
MUID 2 years
_uetmsclkid 3 months
_uetmsclkid indefinite
_uetsid 1 day
_uetsid indefinite
_uetvid 2 years
_uetvid indefinite

IV. Trackers and your privacy

How to manage preferences?

You can set or update your preferences via our website's cookie banner and with regard to any third-party trackers, you can manage your preferences via the related opt-out link (where provided) or by using the means indicated in the third party's privacy policy, or by contacting the third party.

Via your own browser device settings, you can also control or delete Cookies and similar technologies and more specifically:

  • see what Cookies or other similar technologies have been set on the device; and/or
  • block cookies or similar technologies; and/or
  • clear Cookies or similar technologies from the browser.

Note that browser settings, however, do not allow granular control of consent by category.

You can find information about how to manage Cookies in the most commonly used browsers at the following addresses:

For trackers on mobile apps, you can check how to opt out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general.

How to opt out of interest-based advertising?

Initiatives such as YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) and AppChoices (for mobile apps) or other provide instructions on how you can set tracking preferences for most of the advertising tools.

When you deny consent...

While you are free to decide whether or not to grant consent, cookies help us to provide a better experience and advanced functionalities to our users and as mentioned here and where we do not have your consent, we might be unable to provide related features.

Because third-party cookies cannot be fully controlled by us, any specific references to third-party cookies are to be considered indicative and in order to obtain complete information, it is necessary to check the respective privacy policies of relevant third-party services, as listed in this document.

For any further information, you can always reach out to us.

V. Changes to this Policy

We may change this document at any time in order to reflect changes in the law or our practices. Keep an eye on our website for any updates. If we make any great changes to this document, we will inform you thereof.

Contact our dpo@simplybook.me if you have any questions about the use of cookies. The previous version of our Cookies Policy is here

v.3.0. - Effective 26/09/2024