Ask Simply: Your AI Scheduling Assistant

Q: Is Ask Simply just a chatbot that answers questions?

No. Ask Simply is an AI scheduling assistant that performs real actions in your account. When you ask it to create a service, it creates the service. When you ask it to set your opening hours, it sets them. It also answers questions and provides step-by-step guidance for settings that require your direct input, but its primary function is doing configuration work for you, not just describing how.

Q: What can Ask Simply actually configure, and what does it only explain?

Ask Simply can directly create and edit services, providers, categories, locations, and schedules. It can enable most of SimplyBook.me's 70+ custom features. For settings that involve sensitive credentials (payment gateway keys, third-party integration tokens, design and branding choices), it provides precise step-by-step instructions so you know exactly where to go and what to enter.

Q: Does Ask Simply make changes to my account without asking me first?

No. Before making any change, Ask Simply tells you what it is about to do and asks for your confirmation. You approve each action. If you decide not to proceed, nothing changes.

Q: Does Ask Simply replace the AI Helper?

Yes. Ask Simply replaces the AI Helper and includes all of its functionality. The main addition is direct configuration, which the AI Helper did not do. If you used the AI Helper, the upgrade is already in your account.

Q: Is my data safe when I use Ask Simply?

Ask Simply operates within your SimplyBook.me account using the same security infrastructure that protects all your business data. For details on how your data is handled, see SimplyBook.me's Privacy Policy.

Q: Can I still get help from a real human?

Yes, always. The SimplyBook.me support team is available via live chat directly in your account. Ask Simply is an addition to your support options, not a replacement for the human team.

Q: What can Ask Simply not do yet?

Ask Simply does not proactively suggest features or changes unless you ask. For some configuration tasks (payment gateways, integrations requiring API keys, design and branding settings), it guides you through the steps rather than doing them directly. It works within the current version of your account and cannot access data outside your SimplyBook.me account.

Q: Do I need any technical knowledge to use Ask Simply?

None. If you can type a message, you can use Ask Simply. No coding, no configuration guides, no learning curve. The whole point is that you describe what you need in your own words.

Ask Simply is the AI scheduling assistant built directly into your SimplyBook.me admin. No setup wizard. No hunting through settings panels. Just tell it what you need, and it either takes care of it for you or walks you through it.

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An AI assistant that actually does things

Most AI tools in scheduling software answer questions. Ask Simply does more than that. When you type a command, Ask Simply acts on it. Your booking system gets configured, not just described to you.

Ask Simply sets things up for you

For most configuration tasks it goes directly into your account and makes the change. Create a service, add a provider, set opening hours, build out a new location, turn on a custom feature. Done, without you touching a single settings panel.

Ask Simply guides you step by step

For settings that require you to enter sensitive information (payment gateway credentials, company branding, design choices), Ask Simply walks you through exactly what to do and where to click. It knows the platform inside out.

What Can Your AI Scheduling Assistant Actually Do?

Here is the scope of what Ask Simply handles today

Services, Providers & Booking Structure

Create and edit services, providers, categories, locations and working-hours availability schedules — from chat.

you › Add a therapist Marta, Tue & Thu 10–17

simply › Provider added — Marta, Tue & Thu 10:00–17:00

Company Settings & Opening Hours

Set business opening hours and booking-page branding through chat.

you › Set opening hours Mon–Fri 9–18

simply › Opening hours updated for all staff

70+ Custom Features

Turn on waitlists, intake forms, recurring appointments, packages, memberships, online payments, Google Calendar sync & more.

you › Turn on waitlists and intake forms

simply › Both features enabled and ready

Natural-Language Reports

Ask for appointments and booking reports in plain language — no filters or date pickers.

you › Which services were booked most in May?

simply › Top 5: Haircut · Colour · Facial · Massage · Mani

Context & Confirmation

Remembers your conversation and confirms every change before it happens, so you always know what is about to happen.

you › Actually, make that 60 minutes

simply › Updating "Facial" to 60 min — confirm?

Suggestions on Request

If you want ideas, just ask. Ask and get recommended features for your business — explained, never pushy.

you › What features should a personal training studio turn on

simply › Recommended: a) group bookings, b) memberships, c) recurring appointments

Not sure what to type first?

These prompts work even if you have never used SimplyBook.me before

Help me set up my booking page.
What can you do?
Create my first service.
What features should I turn on for a hair salon?
Set my opening hours.
How does the client booking process work?

Ask Simply meets you where you are. There is no wrong place to start.

Starter Prompts by Industry

New to Ask Simply? Copy one of these prompts and paste it into the chat. They are written for real business types and will produce real results.

Create a 45-minute women's haircut service priced at €40 and a 90-minute colour treatment at €90.
Set up a category called Hair Services and move my cut and colour treatments into it.
Add two nail technicians, Sofia and Ines, and set them available Monday to Saturday from 9am to 7pm.
Show me how many appointments were booked last month.
Turn on the intake forms feature so I can collect skin type information before a facial.

AI That Works. Humans Who Help.

Ask Simply handles the configuration work, but SimplyBook.me's human support team is always there.

If you get stuck, have a question Ask Simply cannot answer, or just want to talk to a real person, the live chat support team is available directly inside your SimplyBook.me account. The same quality support that over 100,000 businesses rely on. Available in real time.

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Real-time help, from real people

Available directly inside your SimplyBook.me account.

The AI does the work. The humans back it up. You are never left alone with a bot.