Medical Clinic Appointment Scheduling Software

Q: What does SimplyBook.me offer to help a medical clinic meet HIPAA requirements?

SimplyBook.me is HIPAA compliant and offers the Patient Data Protection (HIPAA) custom feature on Standard, Premium and Enterprise plans, adding two-factor login and automatic session timeout to protect patient data, with a Business Associate Agreement (BAA) available on request. Pair it with the separate SOAP (encrypted) notes feature to keep clinical records in RSA-4096 encrypted fields, kept apart from general booking data.

Q: Can patients book with any doctor at my clinic, not just one?

Yes, the Any Employee Selector lets patients book the next available doctor instead of choosing by name, or you can turn it off so they pick a specific provider.

Q: Can I collect a patient's medical history before their appointment?

Yes, Intake Forms let you collect medical history, current medications and allergies at booking, and the form can be made mandatory before the patient can confirm the appointment.

Q: Does SimplyBook.me support clinics with more than one location?

Yes, Multiple Locations lets you run separate branches with their own doctors and working hours from one account, with a shared view across every clinic site.

Q: How long does it take to set up SimplyBook.me for a medical clinic?

Minutes. Tell the AI assistant what you offer and it creates your services, providers and working hours for you, so you can take bookings the same day. There is no setup fee and no credit card is needed to start.

Coordinate every doctor, exam room and department from one shared calendar, and collect each patient's medical history before they arrive. Patients book and pay online 24/7, while SimplyBook.me checks them in for tests, sends reminders and keeps records HIPAA-ready automatically.

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Why you should choose SimplyBook.me

Run every doctor and exam room from one calendar, keep every clinical note encrypted, and send automatic reminders by email, SMS or WhatsApp, all without a per-clinician fee.

Schedule every doctor from one account

Coordinate every doctor, exam room and department from a single shared calendar, priced by provider count, not a per-clinician fee for every addition. No juggling separate diaries by hand.

Keep every clinical note encrypted

SOAP notes store each visit's clinical details in RSA-4096 encrypted fields, separate from general booking data, so sensitive patient records stay protected without any extra setup.

Cut missed appointments automatically

Automated Reminders send confirmations and reminders by email, SMS or WhatsApp ahead of every visit, so patients do not forget and reception is not stuck calling to confirm.

A complete booking system built for medical clinics

Everything a medical clinic needs to schedule, protect and prepare for every patient in one system.

Route patients & protect their data

SOAP (encrypted) notes

Keep clinical notes on each visit in RSA-4096 encrypted fields, separate from general booking data.
HIPAA custom feature

Turn on HIPAA-ready protections (Standard and Premium plans, also known as Patient Data Protection), including two-factor login and automatic session timeout.
Intake Forms

Collect medical history, current medications and allergies at booking, and make the intake form mandatory before the appointment is confirmed.

Run a multi-doctor front desk

Multiple Locations

Manage several clinic locations, each with its own doctors and working hours, from one shared account.
Any Employee Selector

Let patients book the next available doctor instead of picking by name, or hide the choice entirely to fill every doctor's schedule evenly.
Approve Bookings

Review a new patient's details before confirming their appointment, so reception can triage requests instead of auto-confirming every one.

Cut no-shows & speed up visits

Automated Reminders & WhatsApp Notifications

Send automatic email, SMS and WhatsApp reminders ahead of every appointment to keep exam rooms full.
Medical test check-in

Check patients in for lab tests with a scannable ticket, then deliver results by email or SMS once they're ready.
Daily Report

Get a same-day summary of bookings, cancellations and no-shows across every doctor and location.

More features for your industry See all features

How it works

SimplyBook.me is an online booking platform trusted by 100,000+ businesses in 100+ countries. Setup takes minutes: describe your business in plain language and the built-in AI assistant creates your services, providers and schedule for you.

Step 1

Set up your clinic

Add your doctors, exam rooms and locations, and set their hours. Publish a booking page that matches your clinic in minutes.

Step 2

Patients book & pay online

Patients pick a doctor, or let any available provider take the slot, on your branded booking page with real-time availability, on any device, 24/7.

Step 3

We handle the rest

SimplyBook.me sends confirmations and reminders, collects medical history through intake forms before the visit, checks patients in for tests, and keeps records HIPAA-ready, all hands-free.

Take bookings from your website, WhatsApp, Instagram, Google, and more See all booking channels

Not sure where to begin? Just ask.

Ask Simply is built into your admin panel and sets things up for you. Just type what you need, and it creates services, adds providers, turns on features, and knows the platform inside out.

Meet Ask Simply, your AI setup assistant

Tell Ask Simply what you need and it sets it up for you: services, providers, hours, locations, and features, with no settings panels. For sensitive steps like payments or branding, it guides you click by click.

Meet Ask Simply

Set up my clinic with 4 doctors, 3 exam rooms, and 30-minute consultation slots from 8am to 6pm, Monday to Friday.
Add a second clinic location and give each doctor their own working hours and calendar.
Turn on the Patient Data Protection (HIPAA) custom feature for all my patient records.
Create an intake form asking new patients for their medical history, current medications, and allergies before their first visit.
Turn on the Medical test feature so I can check patients in for lab tests and send results by email.

Prefer your own AI assistant?

Already using Claude, ChatGPT, or another AI tool? Connect it straight to SimplyBook.me with the MCP connector. Sign in with your usual login, approve the connection once, and start managing bookings, clients, and schedules just by chatting, with no new app to learn and no code required.

See how to connect

See Our Clients in Action

Trusted by Doctors and Clinic Staff

Doctors and clinic staff highlight easy setup, dependable support, and smoother patient scheduling.

Great experience used for many years

We have used this system for around 8-9 years now and it has been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use and set up. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Health Practice Perspective

Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution.

Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me

I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments.

Ease of use

Simple to set up and use, friendly customer service.