SimplyBook.me Ltd values your privacy and is committed to complying with the GDPR and the ePrivacy Directive and this document provides more information on the technologies we use in order to enhance your experience on our Website: simplybook.me or either of our sub-websites: simplybook.it, simplybook.asia.
These technologies, called trackers, allow us to access and store information on your device (like with cookies) or use resources (like running scripts) as you interact with our website.
This document intends to provide comprehensive information about the technologies we use, the cookies and trackers. If you have any questions about our use of cookies or trackers, please contact us as per details below:
Owner and Data Controller: SimplyBook.me Ltd
Registration Number: HE387490
Post address: 30, Gladstonos Street, P. Makedonas Court, Mezzanine Floor, 3041, Limassol, Cyprus
The technologies we use and mention in this document are called trackers and include cookies for web and mobile browsers but don’t apply to mobile apps.
Specifically, cookies are trackers consisting of small sets of data stored in your browser and a tracker indicates any technology, such as cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting, that enables the tracking of an individual, for example by accessing or storing information on their device.
Note that when we refer to cookies in this document we specifically mean browser-based trackers as while some trackers may require your consent, which you can withdraw at any time by following the instructions in this document.
SimplyBook.me Ltd uses both first-party trackers that we manage and third-party trackers managed by other companies, and the latter may access their trackers, and the validity and expiration of these trackers vary depending on their settings. For more detailed and updated information, including tracker expiration times and other details, check the privacy policies of the third-party providers or contact SimplyBook.me Ltd.
II.
Why do we use trackers?
We use trackers in order to enhance your experience on our website, as these technologies help us to:
provide assistance if needed in navigating our website;
support your registration to our services;
analyse your usage of our products, services, and applications;
improve our promotional and marketing efforts
III.
Which trackers do we use?
Necessary
We use “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service, as per list below:
Cookie:
Expiry Period:
PHPSESSID
duration of the session
cookies_accepted
6 months
_ashkii
duration of the session
_wicasa
3 months
_clck
12 months
_ga
12 months
_ga_DF4Z49WJND
12 months
_gcl_au
12 months
_uetvid
12 months
ds_try_key
indefinite
ds_try_key
duration of the session
lastExternalReferrer
indefinite
lastExternalReferrerTime
indefinite
modernizr
indefinite
_li_ses.31d8.expires
indefinite
_li_ses.31d8
indefinite
_li_id.31d8.expires
indefinite
_li_id.31d8
indefinite
snowplowOutQueue_leadinfo_cl1_post2.expires
indefinite
snowplowOutQueue_leadinfo_cl1_post2
indefinite
Trackers managed by third parties
Google Tag Manager (Google Ireland Limited)
Experience
In order to improve the quality of the user experience and enable interactions with external content, networks and platforms, we use trackers managed by:
YouTube (YouTube video widget (Google Ireland Limited), allowing us to incorporate content of this kind on its pages
Cookie:
Expiry Period:
PREF
8 months
VISITOR_INFO1_LIVE
8 months
YSC
duration of the session
Measurement
To measure traffic and analyse user behaviour, improving our services we use Google Analytics 4 (Google Ireland Limited) and use trackers:
Cookie:
Expiry Period:
_ga
2 years
_ga_*
2 years
Marketing
To deliver personalised ads or marketing content, and to measure their performance we rely on trackers managed by third parties
Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)
Cookie:
Expiry Period:
_fbp
3 months
fr
3 months
Microsoft Advertising (Microsoft Corporation)
Cookie:
Expiry Period:
MUID
2 years
_uetmsclkid
3 months
_uetmsclkid
indefinite
_uetsid
1 day
_uetsid
indefinite
_uetvid
2 years
_uetvid
indefinite
IV.
Trackers and your privacy
How to manage preferences?
You can set or update your preferences via our website's cookie banner and with regard to any third-party trackers, you can manage your preferences via the related opt-out link (where provided) or by using the means indicated in the third party's privacy policy, or by contacting the third party.
Via your own browser device settings, you can also control or delete Cookies and similar technologies and more specifically:
see what Cookies or other similar technologies have been set on the device; and/or
block cookies or similar technologies; and/or
clear Cookies or similar technologies from the browser.
Note that browser settings, however, do not allow granular control of consent by category.
You can find information about how to manage Cookies in the most commonly used browsers at the following addresses:
For trackers on mobile apps, you can check how to opt out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general.
While you are free to decide whether or not to grant consent, cookies help us to provide a better experience and advanced functionalities to our users and as mentioned here and where we do not have your consent, we might be unable to provide related features.
Because third-party cookies cannot be fully controlled by us, any specific references to third-party cookies are to be considered indicative and in order to obtain complete information, it is necessary to check the respective privacy policies of relevant third-party services, as listed in this document.
For any further information, you can always reach out to us.
V.
Changes to this Policy
We may change this document at any time in order to reflect changes in the law or our practices. Keep an eye on our website for any updates. If we make any great changes to this document, we will inform you thereof.
Contact our dpo@simplybook.me if you have any questions about the use of cookies. The previous version of our Cookies Policy is here
Keep in mind that we also offer an even simpler tool intended for meeting scheduling. Check it out if you feel SimplyBook.me is too extensive for your needs.
