Most popular features per industry

Would you like your clients to book appointments using natural voice commands? With this custom feature, your clients can speak to an AI assistant that understands their requests and helps them select the right service, time, and provider. This creates a fast and intuitive booking experience, especially for clients on the go.

If you already have a website, you can easily add the AI Voice Booking widget to your site.

AI Voice Booking processes spoken requests, confirms details with the client, and completes the booking in your SimplyBook.me system. It reduces admin workload and makes scheduling more accessible for users who prefer speaking over typing.

All bookings made through AI Voice Booking will appear in your Calendar and booking reports like any other appointment. You can also add booking information to your notification messages for both client and provider.

For more details, check out our Help Center article on the AI Voice Booking feature.

当客户在预约服务时，您是否需要他们提供更多的资讯？使用“备注栏位”定制功能，您可以设置不同的问题让客户填写，留下您需要的资讯。而针对不同的问题，您也可以设置是否为 “必填选项”，备注功能帮助您在客户造访前，预先了解客户的轮廓，提早准备好相关的资料提供服务。

在客户预约前您可以请客户填写，以下为备注栏位的范例：

• 医师＆诊所可能会需要客户填写出生年月日栏位，或是勾选是否为初诊。
• 个人家教可能会需要学生透过下拉式选单的方式，选择目前对于该课程的理解程度。

但是，若您想要在服务期间，提供其他的加值服务，例如：在洗发时，推荐客户选购精油，则可尝试使用我们的加值服务定制功能。

当客户填写完备注栏位，完成预约后，客户填写的细节都会于管理介面呈现，您可以在日历页面中查看，您也可以定制提醒通知内容，将客户的选项置入于电邮或短信的提醒通知中。

若您想了解更多资讯，请查看 我们的操作教学。

您是否拥有多店点经营服务？若是，那么分店管理定制功能就是必须使用的！使用“分店管理”定制功能，您可以在不同的城市＆国家＆地区建立不同的地址及多个店点。为不同的分店新增联络人、店点图像及其他必要资讯，让您的客户快速选择最适合他们的分店。

我们强烈建议您搭配 Google 我的商家定制功能使用，客户可以直接在 Google 地图中搜寻“附近”的类似服务，进而在 Google 中轻松展现您的服务内容，更不用说 Google Map 的搜寻结果将会为您的公司带来更大的竞争力。

使用分店管理定制功能，可以帮助客户更流畅的预约您的服务。如果所有的服务皆在同一个店点，您也可以使用此功能，例如：将您的员工按照排班的方式分类，或是区隔初级或专业的设计师。

作品集定制功能可以让您在预约网页中，上传各种生动有趣的图像，使您的预约网站内容更加丰富！您可以上传您的商家资讯、服务项目，或是任何能反应您的经营成效的图像。例如：美容美发设计师可以上传剪发前后的比对图像，并利用作品集展现您过去的成果！

就算是新增图库的图像，也能让您的预约网页更专业且吸引更多客户预约。您需要的是“让图像说话”，透过图像的呈现，吸引客户完成预约！

We understand that looks matter, in business, they matter a lot. Therefore, we don't just provide beautiful booking website templates, with as many pages as you like, but we allow you to customise them to get the look and feel you are after, and to enable you to get them in line with your brand.

The design features available within the admin interface allow you to play with the design. For example, you can choose between more than 15 different templates, adjust colours to match your brand, insert your company logo, background image, team and service photos on top of adding images from your business into your booking website Gallery.

You can keep your page simple or add various descriptions for Services, Service Providers, Locations and Categories with HTML formatting, FYI - no coding skills required!
We have different customisation options such as right-to-left scripting support for eastern languages.

Finally, you can go nuts and do all kinds of magic if you know CSS coding or know someone who can do it for you. With the help of the Custom CSS custom feature you can do your CSS magic. Use this custom feature for free!

您可以使用会员资格定制功能，将某些服务项目设为会员限定，或是设置若会员预约某些服务时，能享有会员价，也能向会员发送礼品卡或是提供其他会员专属优惠。

会员资格定制功能也能做为营销推广工具。您可以为会员设置优惠或是其他好康，也可以设置更优惠的订阅支付方式，刺激客户成为会员。若您使用 Stripe 第三方支付供应伤，您可以设置更低的订阅价格，而系统将会自动像客户收取订阅费用。

客户可以直接于预约网页中购买会员资格，而管理者也可以直接在后台中针对特定客户新增会员权限。

如果您想要了解更多，可以到官方说明页面查看会员资格教学。

每日检查工作量，为每一天做好准备！可设置指定的时间，每日报表定制功能将会用简单易读的格式，像您发送当天所有预约的最新状态。

您还会收到下周的有效预约记录，在此定制功能设置中，您可以决定是否要发送包含今天新预约、已取消的预约，或是追踪即将到来的预约期间，例如：近 1、3、7、14、21、30 天内的预约，并设置通知时间。

您是否厌倦了客户总是在最后一刻无预警取消预约？您是否因为客户预约未到导致损失收入？立即使用“取消预约”定制功能，帮助您限制客户的取消预约时间！例如：将取消预约时间设置为“服务开始前的 x 天或 x 分钟”。您甚至能禁止客户取消预约，或是当客户想要取消时，了解取消预约的原因，并将其设为强制性。

对于客户来说，他们将会在预约网页中看到“查阅取消政策”的选项，而在预约完成前，客户需确认勾选已阅读过取消政策，才可完成预约。若客户在预约后想要取消时，系统会跳出通知，根据您的设置告知客户目前无法取消预约。

全球最新的数据处理规范要求公司在客户购买或预约时，能先查看相关的公司规范或政策并取得客户同意。因此，我们免费开放此功能，让所有客户都能打造更完善的在线预约环境。

If you are selling services and products, this feature is a must-have.
It allows you to collect payments upfront, upon booking, so you and your client don't have to worry about payment after the service is over. Incurring payments beforehand has been proven to reduce no-shows significantly.

You can accept payments via popular online payment processors such as Stripe, PayPal, and Square. Look at our full list of payment providers.
Even if you only accept offline payments such as cash or wire transfers, adding prices to your services allows you to better keep track of your business. You can monitor your most profitable services, analyse your company's productivity and play with other interesting KPIs.

Accept payment feature is also important if you want to use other custom features to enhance your business such as organise sales campaigns, sell gift cards and memberships, offer your clients to purchase related products upon bookings and more. Please check our tutorial here on how to set it up.

透过使用“立即预约通知“定制功能，您可以自动提醒您的客户再次预约您的服务，可能是每年两次的牙齿检查、身体检查，或是提醒顾客回访修剪造型、更换美甲样式等。

发送立即预约通知将帮助您提升业绩：

• 固定与新客户联系，将新客户转换成常客
• 若您有提供定期的服务内容，则可以帮助您增加客户销售量，如：美容美发经营者，可以每四周提醒客户回访（而非每六周），来帮助您提升年度营业额。
• 提醒通知可以避免客户忘记您的联络方式
• 我们都需要提醒通知，帮助自己记住生活中所发生的任何小事物。

您可以使用立即预约提醒通知，定义其在客户完成服务后的 x 天内发送，当然您也可以定制通知的文案内容，以便客户收到讯息时能感受到您的热情与活力。

亚洲是你主要的经营市场吗？SimplyBook.me 帮你整合亚洲最受欢迎的通讯软体 LINE，让你的客户可以透过 LINE 完成在线预约！

无论你是否有官网或是预约网站来管理在线预约，整合 LINE 预约小程序绝对是个更聪明的方式引导客户完成预约！

客户只要开启 LINE，就能全天候不分日夜，按照 LINE 预约小程序的步骤，轻松完成预约，你再也不需要多余的人力，只要有 LINE 预约小程序，就能帮助你管理所有客户的预约！

With the iOS and Android admin apps you can manage your day-to-day activities on the go. The app is very simple and easy to manage and gives you access to the basic most used daily function. It does not include all settings possibilities, so for setting up the system you will need to go on the mobile version of SimplyBook.me or even better on your desktop.

What the admin app offers is the following:

• Get a push notifications when you receive a new booking, booking change or cancellation.
• Add new clients and bookings on the go.
• Each member of your team can have role-appropriate access and can download the right app for their mobile. They will log in with the same details as they use for the desktop admin user interface.

Click here to see how to download and use the Admin App.

Here are the links to the iOS and Android apps.

所有 SimplyBook.me 付费用户皆可使用 客户端 App 功能，开放消费者直接透过 App 完成在线预约。若您是 SimplyBook.me 专业版用户，则可以自订企业 Logo 和品牌视觉呈现。我们使用渐进式架构来打造 App，您的客户只需要开启浏览器，造访贵司预约网页，系统将会自动显示下载安装提示，借此邀请客户将预约 App 下载至手机中！无需到 App 商店即可完成安装！

操作直觉，简单易用！您的客户可以透过 App 完成：

• 线上预约、重新预约排程或是取消预约
• 查看近期预约、预约历史资讯及预约收据
• 查看会员资格、储值卡＆专属优惠序号
• 取得 QR Code 签到单据
• 查看公司基本资讯
• 查看公司联络资讯：电话号码、电子信箱、地址＆地图
• 收到预约成功、预约提醒的系统推播通知 （仅限 Android 系统）
• 编辑个人资讯

请注意：

• 需搭配“顾客登入权限”客制功能使用，客户需透过该功能来登入 App 做为识别
• iOS 装置 (iPhone & iPad) 使用者，需透过 Safari 浏览器开启预约连结，才会出现引导下载画面，其他浏览器不支援下载 App 功能。
• 因原生系统限制，iOS 装置使用者将无法收到推播通知

关于更多客户端 App 简介，您可以 点击查阅此篇文章。

Send your clients and staff professional looking emails with your own customisable branding, links and buttons. This custom feature gives you access to our HTML editor where you can easily drag and drop various content blocks, add images, text, contact details, etc.

You can also choose from a range of professional looking email templates ready for you to use.

The “File Uploader - Google Drive” custom feature allows you to collect files, documents or images, from your clients upon booking or when your clients sign up with you via either the intake form or client fields features. The files can be up to 5MB in size and are saved to your Google Drive.

If you collect these documents as part of the booking intake form, you will be able to see and download the files from the booking pop-up on the calendar page. Alternatively, you can access these files from Manage/Clients/Edit client record if you gather this information in the signup process as a client field.

The Loyalty system will allow you to strengthen the relationship with your clients! The way it works is that your clients will earn specific amounts of points with each purchased service. They can then redeem those points for a gift card with your business which they can in turn use to purchase your services.

You can also allocate some extra loyalty points to your favourite client, and your clients can log in at all times to see the status of their accumulated points. See the video here to see how it works.

Would you like your clients to book appointments using natural voice commands? With this custom feature, your clients can speak to an AI assistant that understands their requests and helps them select the right service, time, and provider. This creates a fast and intuitive booking experience, especially for clients on the go.

If you already have a website, you can easily add the AI Voice Booking widget to your site.

AI Voice Booking processes spoken requests, confirms details with the client, and completes the booking in your SimplyBook.me system. It reduces admin workload and makes scheduling more accessible for users who prefer speaking over typing.

All bookings made through AI Voice Booking will appear in your Calendar and booking reports like any other appointment. You can also add booking information to your notification messages for both client and provider.

For more details, check out our Help Center article on the AI Voice Booking feature.

当客户在预约服务时，您是否需要他们提供更多的资讯？使用“备注栏位”定制功能，您可以设置不同的问题让客户填写，留下您需要的资讯。而针对不同的问题，您也可以设置是否为 “必填选项”，备注功能帮助您在客户造访前，预先了解客户的轮廓，提早准备好相关的资料提供服务。

在客户预约前您可以请客户填写，以下为备注栏位的范例：

• 医师＆诊所可能会需要客户填写出生年月日栏位，或是勾选是否为初诊。
• 个人家教可能会需要学生透过下拉式选单的方式，选择目前对于该课程的理解程度。

但是，若您想要在服务期间，提供其他的加值服务，例如：在洗发时，推荐客户选购精油，则可尝试使用我们的加值服务定制功能。

当客户填写完备注栏位，完成预约后，客户填写的细节都会于管理介面呈现，您可以在日历页面中查看，您也可以定制提醒通知内容，将客户的选项置入于电邮或短信的提醒通知中。

若您想了解更多资讯，请查看 我们的操作教学。

您是否拥有多店点经营服务？若是，那么分店管理定制功能就是必须使用的！使用“分店管理”定制功能，您可以在不同的城市＆国家＆地区建立不同的地址及多个店点。为不同的分店新增联络人、店点图像及其他必要资讯，让您的客户快速选择最适合他们的分店。

我们强烈建议您搭配 Google 我的商家定制功能使用，客户可以直接在 Google 地图中搜寻“附近”的类似服务，进而在 Google 中轻松展现您的服务内容，更不用说 Google Map 的搜寻结果将会为您的公司带来更大的竞争力。

使用分店管理定制功能，可以帮助客户更流畅的预约您的服务。如果所有的服务皆在同一个店点，您也可以使用此功能，例如：将您的员工按照排班的方式分类，或是区隔初级或专业的设计师。

您是否想要在预约网页中同步社群动态让客户看到最新的资讯？确保您的预约网站随时都能同步您在社群中更新的图像！使用 Instagram 图像分享定制功能，当您在 Instagram 上传图像时，预约网页也会同步显示最新的图像，正所谓一图胜千言，这将有助于您持续与客户保持互动！

使用 Instagram 图像分享定制功能无需额外操作，您只需要登入您的 Instagram 帐号，系统将会自动同步处理。如果您的 Instagram 帐号中已经有许多图像，则您也可以设置在预约网页中每页显示多少张图片。若想了解更多操作细节请点击查看此篇文章！

提供优惠活动，刺激客户购买，增加营收业绩！

此功能非常实用且能弹性定制：

• 优惠券可应用于服务项目或是任何您贩售的商品中，您可以用于推广特定的服务项目、服务项目组合，提供会员专属折扣。
• 优惠券可以是简单的、季节性，或是仅是用于某些特定时间，甚至限制客户仅能用于某天的某个时段中使用折扣码，借此刺激您的冷门时段的销售，吸引更多人预约，例如：客户若预约您早上的服务，则可使用优惠券来取得优惠。
• 您可以设置所有客户都能使用该优惠券，或是将折扣码发送给您选定的客户，这样的操作方式，非常有利于您建立“客户忠诚度”，或是用来鼓励吸引更多新客户预约服务。

更重要的是，您也可透过此功能贩售礼品卡，您可以透过电邮发送简单的礼品卡订阅代码，让客户在预约时能选择使用，也可以将礼品卡列印出来，变成有设计感的专属礼品卡。

SimplyBook.me 将会追踪所有发送的礼品卡及优惠券，您可以在报表中查看兑换记录。

您提供的服务是否与旅游导览、演讲、运动课程或是其他培训活动相关？若是，则团体预约定制功能将非常适合您使用！

激活团体预约定制功能后，将帮助您的客户更方便的帮助亲朋好友完成预约。客户不必为每个参加者重复点选预约流程，只要输入要报名的人数即可。如果您开放在线付款，我们也完成整合该情境，系统将会自动计算总额，并且引导客户到付款页面完成付款。

当客户完成团体预约后，您可以希望发送略有不同的提醒通知，别忘了，我们还有提供定制电邮＆SMS 短信范本让您选用！

您可以使用会员资格定制功能，将某些服务项目设为会员限定，或是设置若会员预约某些服务时，能享有会员价，也能向会员发送礼品卡或是提供其他会员专属优惠。

会员资格定制功能也能做为营销推广工具。您可以为会员设置优惠或是其他好康，也可以设置更优惠的订阅支付方式，刺激客户成为会员。若您使用 Stripe 第三方支付供应伤，您可以设置更低的订阅价格，而系统将会自动像客户收取订阅费用。

客户可以直接于预约网页中购买会员资格，而管理者也可以直接在后台中针对特定客户新增会员权限。

如果您想要了解更多，可以到官方说明页面查看会员资格教学。

您双赢的选择，透过组合方案，将不同类型的服务和商品捆绑销售！在客户购买组合方案后，可在享有优惠价格中，预约您的服务项目并获得其他商品。

让我们举个例子吧！您可以将服务项目 A 与商品 B 组合在一起销售，假设 A+B 的实际金额为：100 台币，则在组合销售情况下，您可以设置为 80 台币！这样的销售方式有点类似红配绿的组合销售，您可以将热门服务与冷门的服务搭配在一起，刺激客户用优惠价格购买，同时您也顺势销售了冷门服务。

与其他 SimplyBook.me 热门定制功能一样（会员资格＆礼品卡），客户可以于预约网页中直接购买组合方案，您也可以直接在后台中管理客户的购买。若您有使用 POS 系统功能，也可以于该介面中销售组合方案。

您的客户可以轻松的使用组合方案！当他们购买组合方案后，在预约服务或购买商品时，可以直接使用组合方案的序号来兑换，若客户想额外购买未在组合方案内的服务项目或商品时，一样可以透过在线支付的方式购买。

关于客户购买的组合方案资料，全部都会被系统记录，您可以在管理报告中轻松查看。

到我们的官方博客查看 更多关于组合方案的使用教学。

Issue tickets for services, classes and events. Your clients can either print their tickets or save them to a smartphone. You can scan tickets from both a printed ticket or from the mobile phone screen, using the SimplyBook.me mobile admin app or manually input to the browser version of the Validate tickets section. If you have HTML/CSS knowledge, you can also customise the look of your tickets.

Check out our Help Centre tutorial to learn more about how to set up the Tickets feature. If you would like to create a customised ticket, you will need to have a Premium subscription with SimplyBook.me. The number of issued tickets is limited to 300 per month. If you need more tickets, please contact enterprise@simplybook.me

透过在线＆现场付款管理，简化您的工作杂项。透过我们简单易用的 POS 系统定制功能，您可以接受现金、信用卡＆现金卡以及礼品卡等多种方式收款。
例如：您的客户在线预约了一项服务并且付款，您可以找到该笔预约资料并确认付款资讯。对于直接到店消费的客户，您可以直接在 POS 系统中建立预约，并且记录收款细节。

您可以将 SimplyBook.me POS 系统与您的读卡设备、收银机或收据列印机一起搭配使用，以为客户提供更专业的收款体验。您可以从任何的收款供应商中选择相关的硬体设备。

POS 系统针对 iPad、三星平板电脑及所有的行动装置进行优化，当然，也能够直接透过笔记型电脑＆桌电使用！

查看下列关于 POS 系统所支援的项目清单：

• 接受付款：现金、信用卡＆现金卡、礼品卡或是稍后付款
• 管理预约：在线或到店消费的客户预约管理
• 针对到店客户，于现场直接新增预约购买记录
• 销售商品、加值服务、会员资格或礼品卡
• 结帐时，套用优惠券
• 连接到扫描硬体设备，并扫描商品条码

在主管里页面中，将有一系列有用的工具协助您分析 POS 系统内的销售业绩，您可以至：详细报表、销售报表及客户报告查看。

If you are selling services and products, this feature is a must-have.
It allows you to collect payments upfront, upon booking, so you and your client don't have to worry about payment after the service is over. Incurring payments beforehand has been proven to reduce no-shows significantly.

You can accept payments via popular online payment processors such as Stripe, PayPal, and Square. Look at our full list of payment providers.
Even if you only accept offline payments such as cash or wire transfers, adding prices to your services allows you to better keep track of your business. You can monitor your most profitable services, analyse your company's productivity and play with other interesting KPIs.

Accept payment feature is also important if you want to use other custom features to enhance your business such as organise sales campaigns, sell gift cards and memberships, offer your clients to purchase related products upon bookings and more. Please check our tutorial here on how to set it up.

亚洲是你主要的经营市场吗？SimplyBook.me 帮你整合亚洲最受欢迎的通讯软体 LINE，让你的客户可以透过 LINE 完成在线预约！

无论你是否有官网或是预约网站来管理在线预约，整合 LINE 预约小程序绝对是个更聪明的方式引导客户完成预约！

客户只要开启 LINE，就能全天候不分日夜，按照 LINE 预约小程序的步骤，轻松完成预约，你再也不需要多余的人力，只要有 LINE 预约小程序，就能帮助你管理所有客户的预约！

Send your clients and staff professional looking emails with your own customisable branding, links and buttons. This custom feature gives you access to our HTML editor where you can easily drag and drop various content blocks, add images, text, contact details, etc.

You can also choose from a range of professional looking email templates ready for you to use.

The “File Uploader - Google Drive” custom feature allows you to collect files, documents or images, from your clients upon booking or when your clients sign up with you via either the intake form or client fields features. The files can be up to 5MB in size and are saved to your Google Drive.

If you collect these documents as part of the booking intake form, you will be able to see and download the files from the booking pop-up on the calendar page. Alternatively, you can access these files from Manage/Clients/Edit client record if you gather this information in the signup process as a client field.

The Loyalty system will allow you to strengthen the relationship with your clients! The way it works is that your clients will earn specific amounts of points with each purchased service. They can then redeem those points for a gift card with your business which they can in turn use to purchase your services.

You can also allocate some extra loyalty points to your favourite client, and your clients can log in at all times to see the status of their accumulated points. See the video here to see how it works.

The 'Tips' custom feature is a convenient tool that allows clients to offer tips during the booking process or at the point of checkout.

When activated, the 'Tips' feature can be set up in two ways:

• Tips Upon Booking: This option is ideal for clients who are familiar with the service provider and typically give tips. It allows clients to add a tip during the booking process itself.
• Tips Upon Checkout: This option enables the tips feature when the client checks out, either by clicking on a payment link or scanning a QR code on place after receiving the service.
• Tips Upon Booking and Upon Checkout on place.

Send automated booking confirmations, reminders, and updates directly to your clients' WhatsApp, ensuring they stay informed and never miss an appointment. WhatsApp Notifications are enabled by default, and you can choose which messages to send through WhatsApp in your settings.

To use this feature, simply purchase WhatsApp credits under Plans & Prices > Additional Items in your SimplyBook.me admin panel. Once credits are added, your selected notifications will be delivered seamlessly via WhatsApp, providing a convenient and direct communication channel for your clients.