Most of our beauty and wellness services use a wide range of custom features, as many of them work perfectly for the sector. Check out the most popular ones:
The Membership and Classes features are the most common for all the Sports & Fitness studios. Below you can see the other most popular custom features within the Fitness studio industry:
SimplyBook.me has hundreds of medical clinics and hospitals as clients worldwide. We offer several medical-related features like SOAP, HIPAA and more, aimed towards fulfilling the needs of the medical sector. Here are the most popular features used by our hospital and medical clinic clients.
Schools, universities and educational centres all around the world have been using SimplyBook.me to schedule their meetings for many years now. Below is a list of the most popular custom features used by educational institutions.
Various business services use SimplyBook.me to manage their businesses and schedule their meetings. Examples of business services are financial advisors, consulting, legal services, design consultants, cleaning services and more. Here is a list of the most common custom features these clients use.
The SimplyBook.me system suits Driving schools perfectly. They can manage all bookings on the go and let students self-schedule convenient driving lesson times. The most popular custom features for our driving school clients are the following:
Would you like your clients to book appointments using natural voice commands? With this custom feature, your clients can speak to an AI assistant that understands their requests and helps them select the right service, time, and provider. This creates a fast and intuitive booking experience, especially for clients on the go.
If you already have a website, you can easily add the AI Voice Booking widget to your site.
AI Voice Booking processes spoken requests, confirms details with the client, and completes the booking in your SimplyBook.me system. It reduces admin workload and makes scheduling more accessible for users who prefer speaking over typing.
All bookings made through AI Voice Booking will appear in your Calendar and booking reports like any other appointment. You can also add booking information to your notification messages for both client and provider.
For more details, check out our Help Center article on the AI Voice Booking feature.
Вам нужна информация от Ваших клиентов при бронировании? С помощью этого дополнения Вы можете позволить клиентам отвечать на обязательные и/или необязательные вопросы или оставлять комментарии. Благодаря этой информации Ваши сотрудники смогут выполнять свою работу еще лучше.
Примеры дополнительных полей могут быть следующими:
Но если Вы хотите предложить что-то дополнительное во время сеанса, и хотите за это взимать плату, например, за укладку волос после стрижки, попробуйте воспользоваться нашим дополнением Приложения к сервису.
Ответы, полученные от клиентов через дополнительные поля, будут отображаться в деталях бронирования как в интерфейсе календаря администратора, так и в подробном отчете о бронировании. Вы также можете добавить их в сообщения о подтверждении бронирования, отправляемые клиенту и сотруднику.
Для получения дополнительной информации ознакомьтесь с нашей статьей о надстройке "Дополнительные поля бронирования" в Справочном центре.
Если Вы ведёте бизнес по нескольким адресам, то это дополнение Вам просто необходимо! Дополнение "Адрес работы сотрудника" позволяет создавать несколько сайтов, по разным адресам, в разных городах или даже в других странах. Добавьте для каждого адреса свои контакты, фотографии офиса и необходимую дополнительную информацию - пусть Ваши клиенты выбирают место, которое им подходит лучше всего.
Распределение сотрудников по категориям с помощью данного дополнения может быть отличным способом сделать процесс бронирования более упорядоченным. Вы даже можете использовать его, если предоставляете все Ваши услуги в одном месте. Если у Вас много сотрудников, полезно распределить их по категориям на основе определенных характеристик, например, по времени работы (утренняя или вечерняя смена). Или, может быть, Вы хотите разделить стилистов на младших или старших специалистов.
Мы настоятельно рекомендуем Вам попробовать нашу интеграцию с "Google Мой бизнес". Это позволит клиентам находить Вас прямо с помощью карты Google, когда они ищут "поблизости" похожие сервисы.
Reserve with Google custom feature is an integration with a Google business service with the ability for people to book directly from the search results through Reserve with Google.
It is a powerful marketing tool which helps you to capture your leads instantly. As soon as potential clients find your business on Google Search, they will be able to make an appointment through the Reserve with Google platform, which is standardized and mobile-friendly. Simplifying the process of making a booking for your clients and linking it to your scheduling software is what the partnership between Reserve with Google and SimplyBook.me is all about.
Another benefit is to be visible in Google search results for particular services. Among the first several auto-complete options, “near me” is one of the most popular. These “[business/service] near me” searches have doubled in number over the past six months. Keep up with the latest trends to become significantly more visible through services such as Google Search, Google Assistant and Google Maps.
Learn more how Reserve with Google service look and feel on Google official website resource.
С помощью дополнения 'Новости' Вы можете информировать своих клиентов обо всем, что для них важно. Вы можете называть это 'Новости' или 'Блог', но обновляйте свой сайт бронирования, сообщая своим клиентам о том, что происходит в Вашем бизнесе.
Наличие новостей на Вашем сайте также поможет привлечь новых клиентов, посетители увидят, что Ваш сайт активен и Ваш бизнес успешен. Вы можете добавлять в новости последние события, публиковать отзывы Ваших постоянных клиентов, интересные советы и т.д. Руководство доступно здесь .
Если Вы хотите добавить еще больше информации на свой сайт, Вы также можете воспользоваться нашим дополнением Настраиваемые страницы.
Дополнение `Галерея` поможет оживить Ваш сайт бронирования с помощью привлекательных и актуальных изображений! Вы можете загружать фотографии своего бизнеса, сервисов или того, что лучше всего отражает Ваш бизнес. Например, парикмахерская может показать галерею фотографий до и после стрижки, красивые фотографии салона и улыбающиеся лица сотрудников.
Даже добавление стандартных изображений может сделать Вашу страницу бронирования более профессиональной и привлекательной для посетителей. Просмотр фотографий станет дополнительной мотивацией для Ваших клиентов воспользоваться именно Вашими услугами. Если хотите узнать больше о том, как использовать это дополнение, ознакомьтесь с инструкциями здесь .
By registering with SimplyBook.me, you get a dedicated booking website. Still, if you already have a business website, you can integrate the booking functionality there using one of the widget options.
If you actively use your social media platforms to represent and promote your business, then our Facebook & Instagram Booking feature is a must for you.
With Facebook & Instagram bookings, all your services will be listed on your company business page with the Facebook original design and will be searchable by the Facebook native search. By clicking on the service, your client will go to your booking website where they can complete the booking process.
You may also add a "Book Now" button on your Facebook and Instagram page, which also links to your booking website.
No programming skills necessary, simply paste your SimplyBook.me booking website URL to the Facebook button settings and the booking functionality will be visible on your Facebook business page.
Here you can see a step by step tutorial on adding the booking functionality to different social media platforms.
We understand that looks matter, in business, they matter a lot. Therefore, we don't just provide beautiful booking website templates, with as many pages as you like, but we allow you to customise them to get the look and feel you are after, and to enable you to get them in line with your brand.
The design features available within the admin interface allow you to play with the design. For example, you can choose between more than 15 different templates, adjust colours to match your brand, insert your company logo, background image, team and service photos on top of adding images from your business into your booking website Gallery.
You can keep your page simple or add various descriptions for Services, Service Providers, Locations and Categories with HTML formatting, FYI - no coding skills required!
We have different customisation options such as right-to-left scripting support for eastern languages.
Finally, you can go nuts and do all kinds of magic if you know CSS coding or know someone who can do it for you. With the help of the Custom CSS custom feature you can do your CSS magic. Use this custom feature for free!
There are various Marketing tools in the system designed to help you to promote your business and "Reviews" is one of them.
Everybody knows that positive word of mouth is the best marketing measure out there, and that's where reviews come in. The system allows you to collect your clients' reviews and show them on your booking website.
SimplyBook.me can send automatic emails to your customers after the service has taken place requesting feedback from them. Simply configure the text of the email and the number of times you would like to send it. This feedback is published on your booking site as a review, giving you valuable social proof.
If you do not use our Client login feature, and merely ask clients to provide email or phone number to book online, we'll ensure that people cannot post random reviews. Customers will be asked to use their Google, Facebook or Twitter accounts for identification.
On top of that, your company can be listed in our Booking.page directory, including all the positive reviews. Your customer feedback will be indexed by search robots which should help you to attract new clientele.
В условиях жесткой конкуренции подходящее доменное имя, изящный дизайн веб-сайта, четкая корпоративная идентичность и хорошее позиционирование на рынке являются важными аспектами, которые могут сыграть решающую роль в успехе Вашей компании. Новым клиентам будет проще найти и запомнить адрес ссылки (URL) Вашего сайта бронирования.
Проверьте, доступно ли предпочитаемое доменное имя, или выберите одно из имен в списках популярных поставщиков доменных имен, таких как NameCheap, GoDaddy и других.
Если у Вас уже есть свое доменное имя, воспользуйтесь нашим дополнением 'Свое доменное имя', чтобы использовать его или любой поддомен для сайта бронирования.
Если Вам также необходима система white label (отсутствие торговых знаков), это возможно при использовании подписок SimplyBook.me 'Стандарт' или 'Премиум'. Инструкции по настройке доменного имени Вы можете найти в нашей Базе знаний.
Когда Ваши клиенты бронируют сервис, Вы также сможете предложить им сопутствующие товары. Например, если клиент записывается на стрижку, ему можно предложить средство для укладки.
Воспользуйтесь этим дополнением, чтобы продавать больше!
Вы можете добавить платные приложения к выбранным сервисам. Приложения не повлияют на длительность сервиса, только на его стоимость. Например, если клиент записывается на массаж, Вы можете провести процедуру с более дорогим массажным маслом.
Воспользуйтесь этим дополнением, чтобы продавать больше!
When you make appointments manually, you might keep in mind the resources that you have available and know whether you have an open spot. That kind of mental load can become exhausting, and then unmanageable, as your business grows.
By using the related resources management tool, your system will decide whether you have the tools available to accept an appointment. When you don’t have the necessary inventory free, the system won’t allow anyone to schedule the appointment. This automated resource management makes it far easier to share inventory availability equally between service providers.
Connect equipment, rooms, seats or anything else that is limited in quantity to a service. Several resources of a different type can be connected to the same service when needed.
For group sessions, you can create individual resources, for example, chairs or shared resources such as a classroom. It is also possible to create named or anonymous resources if you don’t need to distinguish between them.
Information about resources used for particular booking is visible with the booking details in admin Calendar and Reports; you can also include it into booking notification templates if necessary.
Issue tickets for services, classes and events. Your clients can either print their tickets or save them to a smartphone. You can scan tickets from both a printed ticket or from the mobile phone screen, using the SimplyBook.me mobile admin app or manually input to the browser version of the Validate tickets section. If you have HTML/CSS knowledge, you can also customise the look of your tickets.
Check out our Help Centre tutorial to learn more about how to set up the Tickets feature. If you would like to create a customised ticket, you will need to have a Premium subscription with SimplyBook.me. The number of issued tickets is limited to 300 per month. If you need more tickets, please contact enterprise@simplybook.me
Remaining spaces feature is useful for companies providing services where many clients attend at the same time. Two great examples are classes or events with a limited number of attendees. People may want to participate in such events with their friends and want to make sure that all of them can attend. You may designate some events as only available with a minimum number of attendees. In this case, the client would try to join an event where more people had signed up, hence increasing the likelihood of the event taking place.
By showing how many spaces are left when you accept multiple clients per slot, you indicate that you care about customers’ needs. You can also choose to show the total number of spaces as well as the number of the remaining ones. This option works for the following selected calendar layouts: Modern, Slots weekly, Modern provider, Daily and Weekly classes.
Here you can read more about Calendar Layout options presenting the booking availability on your website
If you are selling services and products, this feature is a must-have.
It allows you to collect payments upfront, upon booking, so you and your client don't have to worry about payment after the service is over. Incurring payments beforehand has been proven to reduce no-shows significantly.
You can accept payments via popular online payment processors such as Stripe, PayPal, and Square. Look at our full list of payment providers.
Even if you only accept offline payments such as cash or wire transfers, adding prices to your services allows you to better keep track of your business. You can monitor your most profitable services, analyse your company's productivity and play with other interesting KPIs.
Accept payment feature is also important if you want to use other custom features to enhance your business such as organise sales campaigns, sell gift cards and memberships, offer your clients to purchase related products upon bookings and more. Please check our tutorial here on how to set it up.
The deposit feature gives you the ability to ask your clients to pay part of the service price upfront during the online booking process.
This feature is useful as deposits have been shown to decrease no-shows considerably.
The Deposit feature is quite flexible: your clients can choose whether they pay the deposit only or the full price. Also, you can select which services require full payment upfront and which ones only need a deposit to be bookable. You can accept deposits using online payment systems or some “offline payments” such as wire transfer or cash. In offline cases, you or your employees need to verify the deposit payment receipt, and then a manual approval is necessary within the admin interface.
What does the deposit payment look like in your payment transactions report? When a client pays the deposit, the system will create two invoices: one for the deposit and a second one for the remainder, it will display as a pending invoice (offer) until the client pays onsite and you manually approve it.
Please note that some clients may contact their bank directly to get a refund of the deposit payment - in those rare cases you can do nothing.
Do you want your potential local customers to find you on the first page of their Google search? Businesses that have a completed Google Business profile will show up high on the list of local results at the top of page one. The integration between SimplyBook.me and Google My Business allows you to import contact details, working hours, and most importantly a link to your booking website, from your SimplyBook platform.
You will be able to reach potential clients using all three Google Search, Google Assistant and Google Maps services which will increase number of potential visitors drastically. With your business location pinpointed on Google Maps, your clients can even get directions to your company’s office.
Your booking system integration with Google Business is seamless and fully automated, you’ll need only to check and confirm the system’s suggestions as it is explained in this guide of our Help Center.
Do not hesitate to benefit from using great marketing tool powered by Google!
Сделайте процесс бронирования максимально простым с помощью дополнения 'Категории сервисов'!
Группируя сервисы по категориям, Вы поможете своим клиентам легко найти то, что они ищут. Примером может служить салон красоты с полным спектром услуг, где полезно отделить парикмахеров от массажистов и специалистов по уходу за кожей. Кроме того, для каждой категории Вы можете добавить изображения и необходимые описания.
Категории сервисов - это обязательное дополнение для организации разнообразного списка услуг по соответствующим категориям. Если Вы хотите таким же образом классифицировать сотрудников, используйте дополнение 'Адрес работы сотрудника' (если все находятся в одном месте, просто установите один и тот же адрес).
Включив дополнение 'Умные напоминания', Вы можете автоматически напоминать своим клиентам о необходимости повторного бронирования Ваших услуг. Это может быть напоминание о том, что нужно пройти очередную стоматологическую проверку или освежить стрижку клиента, маникюр и т.д.
Отправка умных напоминаний может улучшить Ваш бизнес разными способами:
Вы можете настроить умные напоминания для отправки через заданное количество дней после последнего события. Конечно, Вы всегда можете отредактировать тексты Ваших напоминаний, чтобы они звучали тепло и гостеприимно. Пожалуйста, ознакомьтесь с инструкциями по настройке дополнения здесь.
Do you already use web Outlook calendar to schedule your time? Then you can simplify your life by synchronizing your company SimplyBook bookings with your current calendar and get all appointments in your familiar interface. All bookings will be listed in your personal calendar and you will never double book your time again.
You can also use Calendar Sync for your employees. They'll receive notifications about upcoming bookings in their web calendar at any device.
Calendar Sync is a 2-way synchronization, this means that all events from your provider's personal calendar will be blocked and unable to be booked on admin calendar. Booked slots will be visible in the provider's personal calendar and it is possible to distinguish web-calendar's bookings from time off due to days-off or break times. Check our tutorial to see how to set up the Calendar sync custom feature here.
Do you provide services in Asia? Then benefit from Line messenger popularity by using the SimplyBook.me booking bot.
Whether you have a separate website for client bookings or not, it is always a good idea to allow your customers to book directly via a messenger they love.
Our courteous and friendly bot is a hard-worker, he'll help your clients 24/7, guide them throughout the booking process. Using his high intelligence to meet all of their needs, he's always polite and in a good mood. Check setup instructions here.
With the iOS and Android admin apps you can manage your day-to-day activities on the go. The app is very simple and easy to manage and gives you access to the basic most used daily function. It does not include all settings possibilities, so for setting up the system you will need to go on the mobile version of SimplyBook.me or even better on your desktop.
What the admin app offers is the following:
Click here to see how to download and use the Admin App.
The Client app is available for all paying SimplyBook.me users who use the client login feature. If you have a premium subscription, you can personalise it with your business logo and brand colours. Ask your clients to access your booking website on a mobile device, and from there you can invite them to download the app on their mobile.
It’s as simple as that!With the client app, your clients can:
Please note:
Read more about the client app here
Enable your clients to book and attend video meetings directly from your SimplyBook.me booking website.
With the Online Video Meetings custom feature you can now offer video meetings right from your booking website. This is how it works:
This native integration works very smoothly and you can set it up within a few minutes. Please click here to read how exactly to set it up.
Отправляйте своим клиентам и сотрудникам профессионально выглядящие электронные письма с Вашим собственным настраиваемым брендингом, ссылками и кнопками. Это дополнение дает Вам доступ к нашему редактору HTML, где Вы можете легко перетаскивать различные блоки контента, добавлять изображения, текст, контактные данные и т.д.
The "File Uploader - Google Drive" custom feature allows you to collect files, documents or images, from your clients upon booking or when your clients sign up with you via either the intake form or client fields features. The files can be up to 5MB in size and are saved to your Google Drive.
If you collect these documents as part of the booking intake form, you will be able to see and download the files from the booking pop-up on the calendar page. Alternatively, you can access these files from Manage/Clients/Edit client record if you gather this information in the signup process as a client field.
Система лояльности позволит Вам укрепить отношения с Вашими клиентами! Ваши клиенты будут зарабатывать определенное количество баллов за каждую приобретенную услугу. Затем они могут обменять эти баллы на Вашу подарочную карту, которую они, в свою очередь, могут использовать для покупки Ваших услуг.
Вы также можете выделить дополнительные баллы лояльности своему любимому клиенту. Ваши клиенты могут войти в систему в любое время, чтобы увидеть статус своих накопленных баллов. Посмотрите видео, чтобы увидеть, как это работает.
The 'Tips' custom feature is a convenient tool that allows clients to offer tips during the booking process or at the point of checkout.
When activated, the 'Tips' feature can be set up in two ways:
Send automated booking confirmations, reminders, and updates directly to your clients' WhatsApp, ensuring they stay informed and never miss an appointment. WhatsApp Notifications are enabled by default, and you can choose which messages to send through WhatsApp in your settings.
To use this feature, simply purchase WhatsApp credits under Plans & Prices > Additional Items in your SimplyBook.me admin panel. Once credits are added, your selected notifications will be delivered seamlessly via WhatsApp, providing a convenient and direct communication channel for your clients.
Our Live Chat agents are working 24h during the working week - ready to help your clients all the way!
