What is AI Voice Booking?
AI Voice Booking lets visitors book appointments by speaking or typing on your website. An AI booking assistant understands the request, suggests available times, and confirms the booking—no forms required.
Bring AI Voice Booking to your website, an AI booking assistant that turns site visits into bookings in seconds.
See how it works in this short demo video
This is conversational scheduling. With the AI Voice Booking feature, clients simply say what they need - “Book a haircut Friday at 3” - and the assistant understands intent, checks availability, and guides them to a confirmed slot. No forms, no back-and-forth, just a natural flow from request to confirmation.
No mic? No problem. Clients can type their request instead of speaking, whether they’re in a noisy space or just prefer the keyboard. The same assistant understands the request, offers available times, and confirms the booking just as fast.
Easily activate the AI Voice Booking feature in minutes. It works with your existing SimplyBook.me services, rules, reminders, and calendar sync, so you keep your setup exactly as it is while adding a faster path to booking.
We prioritise your privacy. Voice is processed securely using industry - standard encryption by our trusted AI partner, OpenAI. Your voice is never recorded - only text is used to complete your booking. All processing complies with GDPR. Learn more in our Privacy Policy.
Your clients can start the voice-based booking process directly from your professional profiles on Facebook, Instagram, and WhatsApp. This makes booking faster, more accessible, and always available. Clients can also call your WhatsApp Business number and be guided straight into the booking flow, letting your business handle calls like a 24/7 receptionist.
Support across 50+ languages, including English, Greek, French, German, Spanish, Italian, Portuguese, Dutch, Swedish, Norwegian, Danish, Finnish, Polish, Turkish, Arabic, Hebrew, Hindi, Japanese, Korean, Chinese, Ukrainian, Vietnamese and many more.
Let an AI booking assistant handle the rest
AI Voice Booking lets visitors book appointments by speaking or typing on your website. An AI booking assistant understands the request, suggests available times, and confirms the booking—no forms required.
Yes. AI Voice-Driven bookings use your existing services, business rules, reminders, and calendar sync - nothing to rebuild.
Credits are used per conversation (chat) with the assistant - not strictly per completed booking. Each chat consumes credits based on how many steps your booking flow includes and how long the conversation lasts (spoken or typed).
Pricing starts at €8 for 100 credits. In typical setups, a completed booking averages about €0.08 worth of credits.
Note: This is an average. The actual credit use can be lower or higher depending on flow complexity (locations, service categories, add-ons, staff selection) and conversation length.
Some conversations may consume credits even if the booking isn’t completed (for example, if the visitor leaves mid-flow). Credits are applied to the assistant interaction itself, not solely to completed bookings.
When your balance reaches zero, the AI Voice Booking widget becomes unavailable. Once you add credits, the widget becomes active again.
Your privacy is protected throughout the voice booking process:
Check our Privacy Policy.
Important: Please don't share sensitive information.
AI is still evolving, so occasional mistakes may happen. Clients always review and confirm the booking details before finalizing.
If they need to cancel their booking afterwards, they can do so easily through the confirmation email they receive after completing the booking.
You can add AI Voice Booking to your own website in a few steps:
Important to know:
The AI Voice Booking widget is a separate button that opens the AI assistant chat. If you’re already using the regular SimplyBook.me booking widget, the AI widget will not appear inside it.
You can enhance your client experience by placing the AI widget on your website alongside your existing booking widget.
For full instructions, visit our Help Center article.