Our IT Studies program had a problem in booking in students for a counseling session prior to enrollment. Administration staff became bogged down in a manual booking system for several weeks. The problem became compounded when we amalgamated our administration function for multiple campuses into a centralized model.
While not designed for what we needed, we were easily able to use the features of simplybookme to automate the process. It was a 'no-brainer' for the cost and features that were offered to building it ourselves.
It has relieved our administration of most of the burden of allocating appointments to students. The ability to sms students a confirmation and to notify, and be notified, when a change takes place. It also provides us with the data that we can use to track our offers to counseling to enrollment.
The support we have received from simplybookme has been exceptional.
Since being taken on by ITStudies the other teams in the faculty, Business Services, Justice, Policing, Property Management etc.. have all implemented it as well.