
Charlie
It's a great service that provides everything a small business needs, with room to grow and become much more personalised. Customer service response is quick.
I just opened my Massage studio a year ago and was using a free booking software that had many limitations. It was plain, ugly and had no character to it. Clients complained how frustrating it was just to book a massage, and as a massage business, it was bad for our business. Then I decided to try SimplyBook.me, and I was pleased with how simple and easy it was for clients to book with us.
What really stood out was the custom features that I could enable to make life not just easier for my clients, but for me as well. With the click of a button, clients can use their Facebook profiles to book an appointment.
Clients can pay beforehand using the Paypal button, my appointments can be automatically synced to my google calendar, and there is an app I downloaded on my phone to get push notifications and also allows me to book appointments using my phone. Customer service is awesome as well! I have had a couple of questions on how to do particular things on the booking website, and all I had to do is click the Live agent tab, submit a question, and I normally get a response within a couple of hours. I also just hired more people for my business and it is really easy to set them up with the booking website as I was able to put them as Junior employees which limited their access to only their bookings and information.
I wanted a professional Booking WebSite and what I got was so Much More! I recommend this Booking Site 100%!
SimplyBook.me has been fantastic for me. I am by no means technical but I find everything easy to use and intuitive. The live chat is fantastic and staff have gone the extra mile to solve any problems or answer any questions I have had. My massage clients love the online booking system and the option to pre-pay with PayPal has been very popular. I have recommended the system to many other colleagues.
I look forward to using the system to book classes once I diversify my business into Yoga teaching and therapy. Thank You SimplyBook.me for bringing me into the technical age, painlessly!
Mania de Beleza | Salão e Centro Estético they have plenty of pictures on the booking website. It is amazing! My clients loved the easy way to booking a beauty service. Additionally, now I have more informations about my business and about behavior of my clients. It's very good.
It's a great service that provides everything a small business needs, with room to grow and become much more personalised. Customer service response is quick.
Overall, it has simplified the chain of communication between customers and myself. Some are reluctant to use online booking, but once they try it, it seems to work well for them. I renewed recently and plan to use the service for the next 6 months at least.
I like all the options and fexability of your services. I do wish you had better support for seting up more complecated scenarios. We have more then 5 markets and i need seprate calendars for each and have no idea how to set that up. but one location seemed to be set up we will see how performance will be under pressure.
Made My business more proffesional
I LOVE SimplyBook.me! As an experienced user of appointment driven business applications - SB is by far the system I have used the longest (after experiencing a number of them) because it works the best! Very easy to book/rescheduled/cancel. Easy to customize and the reminders for various communication modes (email/text) has saved my practice quite a bit of money in reducing no-shows. I would recommend this service in a heartbeat.
Super!
I'm satisfied with it, easy to use, clients like it, and it makes your business sell when they click on your site if your page is designed in professionally matter.
Eazy To use, pretty look, customizaple. Recommend!
SimplyBook.me has been a great help in enabling customers to make bookings in their own time, 25/7. The ability to be able to take payments at the time of booking is awesome, and the best part is the customer translations function, which means I can customise my site to suit my specific business.
Very easy to use. I recommend this service highly. Will not hesitate to purchase a package once my needs exceed the "free" subscription.