A Peace of Mind Counseling Services, PLLC
It has helped to increase service level. My clients are satisfied that they are able to schedule appointments and receive reminder emails about their appointments. I would recommend this service to others.
SimplyBook.me 真的幫助我超多!做為使用線上預約系統已久的資深用戶,SimplyBook.me 是我至今使用過最久的一個,也是在經歷試用不同的平台後最推薦的一個!不管是預約 / 重新排程 / 取消預約管理等都非常容易,而且易於打造一個屬於品牌的預約網站,更支援電子郵件 / SMS 簡訊的多種提醒方式,降低顧客預約後未到的現象,大幅提昇我的業績。我毫不猶豫推薦大家使用 SimplyBook.me。
我很樂意分享我的故事——我超愛 SimplyBook.me,它對我的公司來說是個很棒的資產!
首先,我先提供一點背景。我經營一間營養學診所。我剛開始使用 SimplyBook.me 的時候,診所只有我自己一個人在單一地點服務。現在,我有 2 位營養師在 3 個地點服務,提供的服務量是我剛開始使用 SimplyBook.me 時的兩倍,而系統也一直都能夠跟上我的業務成長。www.nourishfamily. com
我本來一直是使用另一個排程程式(schedulericity.com),不過我開始對其使用者介面感到不滿意。我們提供許多不同的服務(目前有 19 種!),而該系統需要客戶從這整個提供的服務清單中挑出想要的服務。吸引我到 SimplyBook.me 的其中一個地方就是能夠按類別將服務分組,這讓介面變得更乾淨,且客戶也能夠更容易地決定要預約哪個服務。我也喜歡它讓我能夠很容易地客製系統來配合我們的網頁。我們有個外觀非常專業的網頁,所以我們需要一個看起來一樣專業的預約介面。
客戶可以預約配合他們行程的時間。當客戶發送電子郵件或打電話給我時,我們必須來來回回決定可選擇哪些日期與時間。如果他們直接到預約網站,他們可以看到所有可選的時段,然後預約一個配合他們行程的時間,這會讓整個流程容易很多。我們的表格和紀錄使用的是另一個線上服務,而我很喜歡能夠在客戶收到的確認電子郵件中附上我們的線上新客戶表單之連結這點。也因為如此,我們幾乎所有的客戶都能夠在他們的預約之前就填寫好他們的新客戶表單,這幫了我們很大的忙,並且讓我們的客戶能夠得到最好的照顧。
我最喜歡的功能是類別和地點客製功能。隨著我的業務擴展以及我們增加的更多地點,這個功能也變得非常重要的。我也很喜歡能夠客製預約頁面的顏色和設計並且添加我的 logo。給客戶的自動提醒電子郵件是非常必要的,而且大幅減少了預約不到的情形。人們不必與某人交談並提供藉口就可以取消他們的預約,而這比他們單單在預約當天不出現要好多了。由於提醒電子郵件提前 48 小時寄出,這幾乎總是能給我足夠的時間來重新預約該時段。系統的行動應用程式很棒,與我的 Google 日曆同步的能力也是。我喜歡我可以升級到對我的業務最有意義的客製功能這點,讓我可以創建我想要的功能,而不是購買一整套我可能需要也可能不需要的功能。
我們的客戶都非常滿意!我前幾天有個客戶是位科技好手,他提到他非常喜歡預約的方便性和自動提醒電子郵件的服務。
我常常向別人介紹你們!如果沒有 SimplyBook.me,我就沒辦法在沒有行政助理的狀況下經營我的業務!我使用並大量研究過其他的排程系統,而這是我目前為止找到的所有系統中客製性與使用者便利性最高的一個。我也很喜歡 SimplyBook.me 跟著我的業務成長的這點。功能的不斷更新是我非常欣賞的地方。
It has helped to increase service level. My clients are satisfied that they are able to schedule appointments and receive reminder emails about their appointments. I would recommend this service to others.
Highly reliable service, I can recommend it to any small businesses to start with. Great option for those who do not want to make high investment. Free package is establishing the trust, no doubt. I also like the smooth integration into our website. I like the response time at the customer care you have.
I have found the SimplyBook.me service excellent. My clients find it very easy to use, and I find it also very easy. I particularly like the confirmation and reminder e-mails that are automatically sent. I would strongly recommend it to anyone that has a business that requires clients to book a service.
This website is the most user friendly I have ever used and has been highly appreciated by my clients. I would thoroughly recommend it to others: booking and cancelling is so simple and it is very easy to change appointment settings.
I really like it. I appreciate the free version until my business gets going.
A very good way to allow patients to book there own time and give me more time for more quality time with what I prefer to do.
The system was easy to incorporate into my website and was fairly easy for patients to use . It was easy to add the wigdets and was easy to setup email and text message.
My clients and myself are very satisfied with this service. It's easy and saves time.
The best service
I use SimplyBook.me as an online tutorial-reservation tool for students who have grown up in the digital age and for whom "conventional" ways of arranging meetings have failed to keep pace with their own form of organising their lives. My students are delighted with it (as I am, too): it makes daily organisation a 24/7 option and ensures far greater flexibility and communication in our working relationships. The ability to offer online sign-ups for tutorial and to be reminded of who's coming, when and for what has made me enormously more organised. I would—and do—recommend it thoroughly.