The Full Comparison
SimplyBook.me vs Acuity Scheduling

Comparing SimplyBook.me vs Acuity Scheduling for your business? Both platforms help service businesses manage appointments online, but they differ in pricing model, payment flexibility, and how much you get before hitting a paywall.

Why Businesses Look for an Acuity Scheduling Alternative

No free plan.

Acuity Scheduling does not offer a free tier. The lowest plan (Starter) costs $16/month billed annually or $20/month billed monthly. You get a 7-day free trial, but after that you pay from day one.

Only three payment gateways.

Acuity supports Stripe, Square, and PayPal. If your business operates in a market where those three do not have strong coverage, or you need a regional gateway like Mollie, Adyen, or Alipay, you will need a workaround.

HIPAA compliance is expensive.

Acuity requires the Premium plan ($39/month annual, $49/month monthly) to sign a BAA for HIPAA compliance. For healthcare providers on a budget, that is a steep entry point for a basic compliance requirement.

Key features locked behind higher plans.

SMS reminders, packages, memberships, and gift certificates all require the Standard plan at $27/month or above. On the Starter plan, you get email reminders only.

SimplyBook.me vs Acuity Scheduling: Feature-by-Feature Breakdown

Here is how the two platforms compare across the features that matter most for service businesses.

Feature

SimplyBook.me

Acuity Scheduling

Δωρεάν σχέδιο

Yes (1 provider, 50 bookings/month)

No (7-day trial only)

Online booking page

Fully customizable with branding, custom fields, and intake forms

Customizable with branding and intake forms

Κανάλια κράτησης

Website, Instagram, Facebook, Google Reserve, Booking.page, AI Voice

Website, Squarespace, Instagram, Facebook

Payment gateways

40+ including: Stripe, PayPal, Square, Mollie, Adyen, Alipay, Worldpay

Stripe, Square, PayPal (3 total)

Καταθέσεις

Ναι

Ναι

Memberships & subscriptions

Ναι

Standard plan and above ($17+/mo)

Packages (multi-session)

Ναι

Standard plan and above ($17+/mo)

Κάρτες δώρων

Ναι

Standard plan and above ($17+/mo)

Loyalty program

Ναι

Not listed

Point of Sales system

Ναι

Listed (scope unconfirmed)

Έντυπα εισαγωγής

Ναι

Yes, all plans

Υπενθυμίσεις SMS

Ναι

Standard plan and above ($17+/mo)

Branded client app

Ναι

Not listed

Συμμόρφωση HIPAA

Ναι

Premium only ($199/mo annual)

SAML SSO

Ναι

Not listed

ISO 27001 certified

Ναι

Not listed

API access

Ναι

Premium only ($199/mo annual)

White label option

Ναι

Premium (remove branding only)

Multi-location management

Ναι

Multiple calendars (up to 36 on Premium)

Waiting list

Ναι

Not listed

AI Voice Booking

Ναι

Not listed

Google Reserve

Ναι

Not listed

Invoicing

Ναι

Built-in

Video conferencing

Zoom, Google Meet, & more

Zoom, Google Meet, GoToMeeting, Joinme

Zapier integrations

Ναι

500+ apps, all plans

Group bookings / classes

Ναι

Yes, all plans

Unlimited bookings

Capped per plan (50 to 2,000+)

Yes, all plans

Email marketing integrations

Ναι

Mailchimp, ActiveCampaign, ConvertKit, AWeber, Drip, Constant Contact


Disclaimer:

Feature data verified as of March 2026. Sources: acuityscheduling.com/signup, acuityscheduling.com/features, acuityscheduling.com/integrations, simplybook.me/en/pricing, simplybook.me/en/booking-system-features.

Pricing Comparison: Booking-Based vs Calendar-Based

The biggest structural difference between these two platforms is how they charge. Acuity charges by the number of calendars (staff). SimplyBook.me charges by the number of bookings per month, which means you can add your whole team without multiplying your bill.

Acuity Scheduling Pricing (as of March 2026)

Plan Μηνιαία Annual (per month) Calendars Κρατήσεις
Starter $20 $16 1 Unlimited
Standard $34 $27 Up to 6 Unlimited
Premium $61 $49 Up to 36 Unlimited

No free plan. 7-day free trial only.




SimplyBook.me Pricing (as of March 2026)

Plan Μηνιαία Annual (per month) Πάροχοι Κρατήσεις Προσαρμοσμένες λειτουργίες
Δωρεάν €0 €0 1 50/month 1
Basic €13.90 €11.90 5 100/month 3
Standard €29.90 €24.90 15 500/month 8
Premium €59.90 €49.90 30 2,000/month Unlimited

Free plan with no credit card required. 14-day free trial on paid plans.

What This Means for a Growing Team

Consider a salon or clinic with 6 staff members. On Acuity, you need the Standard plan at $27/month (annual) to get 6 calendars. On SimplyBook.me, the Basic plan at €11.90/month (annual) supports up to 5 providers, and the Standard plan at €24.90/month supports up to 15.

Acuity does offer unlimited bookings on every plan, which is a real advantage if your volume is high and predictable. SimplyBook.me caps bookings per plan, but gives you more features at each tier and a significantly lower entry point.

Accept Payments From Clients Worldwide

Acuity Scheduling integrates with three payment processors: Stripe, Square, and PayPal. For businesses in the US, UK, or EU where those processors dominate, that may be enough.

SimplyBook.me integrates with over 40 payment gateways, including Stripe, PayPal, Square, Mollie, Adyen, Worldpay, Authorize.net, Skrill, Alipay, CCAvenue, HitPay, and dozens of regional options across Latin America, Asia-Pacific, and Europe.

Both platforms support deposits at booking time. SimplyBook.me also includes a built-in POS system for in-person payments on the Basic plan and above.

HIPAA Compliance at a Lower Price Point

For healthcare providers, compliance is a requirement, not a feature. Both platforms support HIPAA, but at very different price points.

  • Acuity: Requires the Premium plan ($39/month annual) for BAA.
  • SimplyBook.me: HIPAA with BAA on the Standard plan (€24.90/month annual).

SimplyBook.me includes encrypted SOAP notes, SAML SSO, and ISO 27001 certification.

If HIPAA is a factor in your decision, SimplyBook.me provides it at a lower cost with additional compliance and security features included.

How to Switch From Acuity Scheduling to SimplyBook.me

Our team will handle the entire migration for you. Book a call and we’ll take care of the rest.

What Business Owners Say

"This company is incredible! We switched over from Acuity and SimplyBook’s range of options and offerings is absolutely amazing. At first it’s a bit overwhelming with so many options but once you understand it’s much easier. Their tech support is absolutely the best I’ve ever came across. You can live chat and almost instantly someone is there to help you with any problem you are encountering."

Mark L

Trust Pilot Review

"I have a cleaning business, we tried acuity, setmore and although these are fantastic softwares and very innovative they would not work for this business model, simplybook.me has a lot more customisation available to help it fit your business model"

Ghizlane C

Multi-Location Wellness Studio

Third-Party Review Scores (as of March 2026)

Plan SimplyBook.me Acuity Scheduling
Capterra 4.6/5 (1,280 σχόλια) 4.8/5 (5,728 σχόλια)
Trustpilot 4.4/5 (764 σχόλια) 3.7/5 (432 σχόλια)
G2 4.4/5 4.1/5

Sources: capterra.com, trustpilot.com, g2.com. Note: Acuity G2 review count could not be confirmed via direct fetch.

Ready to Try a More Flexible Booking System?

Your business needs a platform that fits your budget, your payment methods, and your growth plans. SimplyBook.me gives you a free starting point, 40+ payment gateways, built-in compliance features, and a branded client app, at a price that scales with your bookings instead of your headcount.

Sign up for free

ΣΥΧΝΈΣ ΕΡΩΤΉΣΕΙΣ

1

Is SimplyBook.me better than Acuity Scheduling for small businesses?

2

How much does SimplyBook.me cost compared to Acuity Scheduling?

3

Does Acuity Scheduling have a free plan?

4

Can I migrate my data from Acuity Scheduling to SimplyBook.me?

5

Is SimplyBook.me HIPAA compliant? How does it compare to Acuity for healthcare?

6

What payment gateways does SimplyBook.me support that Acuity does not?

7

Does SimplyBook.me offer memberships and packages like Acuity?

8

What does Acuity Scheduling offer that SimplyBook.me does not?