No free plan.
Acuity Scheduling does not offer a free tier. The lowest plan (Starter) costs $16/month billed annually or $20/month billed monthly. You get a 7-day free trial, but after that you pay from day one.
Comparing SimplyBook.me vs Acuity Scheduling for your business? Both platforms help service businesses manage appointments online, but they differ in pricing model, payment flexibility, and how much you get before hitting a paywall.
Acuity Scheduling does not offer a free tier. The lowest plan (Starter) costs $16/month billed annually or $20/month billed monthly. You get a 7-day free trial, but after that you pay from day one.
Acuity supports Stripe, Square, and PayPal. If your business operates in a market where those three do not have strong coverage, or you need a regional gateway like Mollie, Adyen, or Alipay, you will need a workaround.
Acuity requires the Premium plan ($39/month annual, $49/month monthly) to sign a BAA for HIPAA compliance. For healthcare providers on a budget, that is a steep entry point for a basic compliance requirement.
SMS reminders, packages, memberships, and gift certificates all require the Standard plan at $27/month or above. On the Starter plan, you get email reminders only.
Here is how the two platforms compare across the features that matter most for service businesses.
Feature
SimplyBook.me
Acuity-Planung
Kostenloser Plan
Yes (1 provider, 50 bookings/month)
No (7-day trial only)
Online booking page
Fully customizable with branding, custom fields, and intake forms
Customizable with branding and intake forms
Buchungskanäle
Website, Instagram, Facebook, Google Reserve, Booking.page, AI Voice
Website, Squarespace, Instagram, Facebook
Payment gateways
40+ including: Stripe, PayPal, Square, Mollie, Adyen, Alipay, Worldpay
Stripe, Square, PayPal (3 total)
Anzahlungen
Ja
Ja
Memberships & subscriptions
Ja
Standard plan and above ($17+/mo)
Packages (multi-session)
Ja
Standard plan and above ($17+/mo)
Geschenkgutscheine
Ja
Standard plan and above ($17+/mo)
Loyalty program
Ja
Not listed
Kassensystem
Ja
Listed (scope unconfirmed)
Aufnahmeformulare
Ja
Yes, all plans
SMS-Erinnerungen
Ja
Standard plan and above ($17+/mo)
Branded client app
Ja
Not listed
HIPAA-konform
Ja
Premium only ($199/mo annual)
SAML SSO
Ja
Not listed
ISO 27001 certified
Ja
Not listed
API access
Ja
Premium only ($199/mo annual)
White label option
Ja
Premium (remove branding only)
Multi-location management
Ja
Multiple calendars (up to 36 on Premium)
Waiting list
Ja
Not listed
AI Voice Booking
Ja
Not listed
Google Reserve
Ja
Not listed
Invoicing
Ja
Built-in
Video conferencing
Zoom, Google Meet, & more
Zoom, Google Meet, GoToMeeting, Joinme
Zapier integrations
Ja
500+ apps, all plans
Group bookings / classes
Ja
Yes, all plans
Unlimited bookings
Capped per plan (50 to 2,000+)
Yes, all plans
Email marketing integrations
Ja
Mailchimp, ActiveCampaign, ConvertKit, AWeber, Drip, Constant Contact
Disclaimer:
Feature data verified as of March 2026. Sources: acuityscheduling.com/signup, acuityscheduling.com/features, acuityscheduling.com/integrations, simplybook.me/en/pricing, simplybook.me/en/booking-system-features.
The biggest structural difference between these two platforms is how they charge. Acuity charges by the number of calendars (staff). SimplyBook.me charges by the number of bookings per month, which means you can add your whole team without multiplying your bill.
| Plan | Monatlich | Annual (per month) | Calendars | Buchungen |
|---|---|---|---|---|
| Starter | $20 | $16 | 1 | Unbegrenzt |
| Standard | $34 | $27 | Up to 6 | Unbegrenzt |
| Premium | $61 | $49 | Up to 36 | Unbegrenzt |
No free plan. 7-day free trial only.
| Plan | Monatlich | Annual (per month) | Dienstleister | Buchungen | Individuelle Funktionen |
|---|---|---|---|---|---|
| Gratis | €0 | €0 | 1 | 50/Monat | 1 |
| Basis | €13.90 | €11.90 | 5 | 100/Monat | 3 |
| Standard | €29.90 | €24.90 | 15 | 500/Monat | 8 |
| Premium | €59.90 | €49.90 | 30 | 2,000/month | Unbegrenzt |
Free plan with no credit card required. 14-day free trial on paid plans.
What This Means for a Growing Team
Consider a salon or clinic with 6 staff members. On Acuity, you need the Standard plan at $27/month (annual) to get 6 calendars. On SimplyBook.me, the Basic plan at €11.90/month (annual) supports up to 5 providers, and the Standard plan at €24.90/month supports up to 15.
Acuity does offer unlimited bookings on every plan, which is a real advantage if your volume is high and predictable. SimplyBook.me caps bookings per plan, but gives you more features at each tier and a significantly lower entry point.
Acuity Scheduling integrates with three payment processors: Stripe, Square, and PayPal. For businesses in the US, UK, or EU where those processors dominate, that may be enough.
SimplyBook.me integrates with over 40 payment gateways, including Stripe, PayPal, Square, Mollie, Adyen, Worldpay, Authorize.net, Skrill, Alipay, CCAvenue, HitPay, and dozens of regional options across Latin America, Asia-Pacific, and Europe.
Both platforms support deposits at booking time. SimplyBook.me also includes a built-in POS system for in-person payments on the Basic plan and above.
For healthcare providers, compliance is a requirement, not a feature. Both platforms support HIPAA, but at very different price points.
SimplyBook.me includes encrypted SOAP notes, SAML SSO, and ISO 27001 certification.
If HIPAA is a factor in your decision, SimplyBook.me provides it at a lower cost with additional compliance and security features included.
Clients book directly from Google search results. Acuity does not list this integration.
An additional discovery channel at no extra cost.
Clients schedule through a natural voice conversation. Available as an add-on.
About the featurePublish a client-facing mobile app under your own brand, available on the Standard plan and above.
Our team will handle the entire migration for you. Book a call and we’ll take care of the rest.
"This company is incredible! We switched over from Acuity and SimplyBook’s range of options and offerings is absolutely amazing. At first it’s a bit overwhelming with so many options but once you understand it’s much easier. Their tech support is absolutely the best I’ve ever came across. You can live chat and almost instantly someone is there to help you with any problem you are encountering."
Mark L
Trust Pilot Review
"I have a cleaning business, we tried acuity, setmore and although these are fantastic softwares and very innovative they would not work for this business model, simplybook.me has a lot more customisation available to help it fit your business model"
Ghizlane C
Multi-Location Wellness Studio
| Plan | SimplyBook.me | Acuity-Planung |
|---|---|---|
| Capterra | 4.6/5 (1,280 Bewertungen) | 4.8/5 (5,728 Bewertungen) |
| Trustpilot | 4.4/5 (764 Bewertungen) | 3.7/5 (432 Bewertungen) |
| G2 | 4.4/5 | 4.1/5 |
Sources: capterra.com, trustpilot.com, g2.com. Note: Acuity G2 review count could not be confirmed via direct fetch.
Your business needs a platform that fits your budget, your payment methods, and your growth plans. SimplyBook.me gives you a free starting point, 40+ payment gateways, built-in compliance features, and a branded client app, at a price that scales with your bookings instead of your headcount.